Workplace Incivility Scale Discussion Essay Paper

Workplace Incivility Scale

(Cortina et al., 2001)

Please indicate your answer by writing the appropriate number beside each question.

Use the following format:

During the past year while employed at your organization, have you been in a situation where your supervisor/co-worker(s) Workplace Incivility Scale Discussion Essay Paper

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1. Put you down or was condescending to you in some way.
2. Paid little attention to a statement you made or showed little interest in your opinion.
3. Made demeaning, rude, or derogatory remarks about you.
4. Addressed you in unprofessional terms, either publicly or privately.
5. Ignored or excluded your from professional camaraderie.
6. Doubted your judgment in a manner over which you have responsibility.
7. Made unwanted attempts to draw you in to a discussion of personal matters.
8. Ignored you or failed to speak to you.
9. Made jokes at your expense.
10. Yelled, shouted, or swore at you.

Ways of Coping Scale

(Folkman & Lazarus, 1980, 1985)

This surveys asks about the coping strategies you generally use when dealing with incivility. Please read each statement carefully and decide the to which it describes you. Indicate your answer by writing the appropriate number beside each question. Workplace Incivility Scale Discussion Essay Paper

Use the following format:

To cope with incivility, I …

1. Just concentrated on what I had to do next—the next step.
2. Made a plan of action and followed it.
3. Knew what had to be done, so I doubled my efforts to make things work.
4. Drew on my past experiences; I have had similar encounters before.
5. Came up with a couple of ways of handling the situation.
6. Practiced confronting the person with family, friends, others.
7. Accepted sympathy and understanding from someone.
8. Asked a relative or friend I respected for advice.
9. Took my anxiety out on other people.
10. Talked to someone about how I was feeling.
11. Got professional help.
12. Talked to someone who could help me with the situation.
13. Hoped a miracle would happen.
14. Went on as if nothing had happened.
15. Slept more than usual.
16. Had fantasies or wishes about how things would turn out.
17. Didn’t let it get to me, refused to think about it too much.
18. Tried to make myself feel better by eating, drinking, using drugs or medications.
19. Tried to forget the whole thing.
20. Avoided being with people in general. Workplace Incivility Scale Discussion Essay Paper
21. Looked for the silver lining, so to speak, tried to look on the bright side of things.
22. Went along with fate; sometimes I just have bad luck.
23. Wished that the person would go away or the situation would somehow be over with.
24. Refused to believe it happened.
25. Watched movies or television to keep my mind off the situation.

Turnover Intention Survey

(Hanish & Hulin, 1991)

Please answer the following questions considering your current job.

Use the following format:

1. How often do you think about quitting your job? Workplace Incivility Scale Discussion Essay Paper

Please indicate the extent to which you agree with the following statements. Indicate your answer by writing the appropriate number beside each question.

Use the following format:

2. Leaving my job would be very desirable.
3. It is likely that I will leave my job.

Affective Commitment Scale

(Allen & Meyer, 1990)

Please indicate the extent to which you agree with the following statements. Indicate your answer by writing the appropriate number beside each question. Please note that some items (*) are reverse-scored. Workplace Incivility Scale Discussion Essay Paper

Use the following format:

1. I would be very happy to spend the rest of my career with this organization.
2. I enjoy discussing my organization with people outside it.
3. I really feel as if this organization’s problems are my own.
4. I think that I could easily become attached to another organization as I am to this one*.
5. I do not feel like ‘part of the family’ at my organization*.
6. I do not feel ‘emotionally attached’ to this organization*.
7. This organization has a great deal of personal meaning for me.
8. I do not feel a strong sense of belonging to my organization*. Workplace Incivility Scale Discussion Essay Paper

Assignment instruction

Complete the surveys listed below and summarize your results in the Discussion Forum. Please do not identify your workplace by name. Based on the various position statements listed in this week’s readings, identify one key cultural change that you believe would enhance your current work environment. Support your post with references.

• Workplace Incivility Scale
• Ways of Coping Scale
• Affective Commitment Scale
• Job Satisfaction Survey
• Turnover Intentions

Please feel free to complete the surveys, (see attached document for the survey) just discuss results in the discussion by indicating each one of them. Workplace Incivility Scale Discussion Essay Paper

Various assessments and surveys have provided this holistic picture about every facet of work environment. The use of these tool such as Workplace Incivility scale, ways of coping scale, affective commitment scale, job satisfaction survey and turnover intentions has shown the culture of the organization and its individual experience.‑ This synthesizes the outcomes and creates a basis for knowing the workplace context as well as spotting chances.

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Workplace Incivility Scale

In the past year at my organization, I encountered various workplace incivilities as assessed by the Workplace Incivility Scale. These incidents, such as being condescended to, receiving little attention to my opinions, or experiencing rude remarks, were relatively rare, out of the 10 it happened  only once or twice a year  . These infrequent occurrences emphasize the importance of upholding a culture of respect and civility in the workplace, even when incivility is not a common issue. Such behaviors were sporadic, reinforcing the need to maintain a positive and respectful work environment. (Geiderman., 2022). Workplace Incivility Scale Discussion Essay Paper

Ways of Coping Scale

Effective methods for coping, a,Out of the 25 questions, the scores varied between 2, 4, and 5. This diverse range of scores reflects a balanced approach to coping with incivility.  This shows strong faith of the ability within me to tackle problems positively. Effective coping skills are an important resource in ensuring conduciveness at the workplace. Among other measures such as staying concentrated, seeking counsel from others and drawing knowledge from previous experiences is how one can deal with conflict which would lead to a sick free and friendly environment.

Affective Commitment Scale

In response to the affective commitment assessment, the scores varied across the eight statements, with ratings ranging from 1 to 4. Affective commitment, which pertains to emotional attachment and a sense of belonging to the organization, appears to be relatively strong, as indicated by the agreement with statements expressing attachment and personal meaning to the organization (statements 1, 2, 3, and 7). However, there are instances where the responses were on the lower side (statements 4, 5, 6, and 8), suggesting a lesser degree of emotional attachment and belonging. Overall, these results point to a mixed level of affective commitment, with some elements of strong attachment and personal significance while also indicating room for improvement in other aspects of organizational belonging. Workplace Incivility Scale Discussion Essay Paper

Job Satisfaction Survey

Personally, I find myself generally satisfied with my job. I agree with the statement that, generally speaking, I am very satisfied with my job. Additionally, I express contentment with the kind of work I do in this position and agree with the assertion that most people in this job are generally satisfied with their work as well. These responses indicate my high level of job satisfaction and suggest a positive and contented perspective on my current employment.

Turnover Intentions

According to the “Turnover Intentions” survey In my current job, I rarely think about quitting, with such thoughts occurring only once or twice a year. I personally disagree with the statement that leaving my job would be very desirable and also disagree with the idea that it is likely for me to leave my job. These responses reflect my strong commitment to my current position and a low inclination to explore other job options or contemplate leaving my current role. Workplace Incivility Scale Discussion Essay Paper

Based on these observations, a significant transformational shift towards an enhanced culture of respect and civility at work is recommended (Clark ., 2019). Even though workplace incivility is relatively infrequent in my experience, prioritizing a culture of respect ensures that it remains at a minimum level.This cultural shift can be achieved through several strategies:Educating and Training, conducting educational programs and training sessions about acceptable behavior at workplaces. Such programs would define what civility is and how to achieve, making sure all are aware on the essence behind civil exchanges with their colleagues (Di Fabio et al ., 2016). Workplace Incivility Scale Discussion Essay Paper