Training session for policy Implementation at Tip Top Medical Center Essay

Training session for policy Implementation at Tip Top Medical Center Essay

Paper details

Assessment Instructions

Note: Remember that you can submit all, or a portion of, your draft strategy summary and annotated training agenda to Smarthinking for feedback, before you submit the final version for this assessment. If you plan on using this free service, be mindful of the turnaround time of 24–48 hours for receiving feedback.

To help ensure a smooth roll out and implementation of your proposed policy and practice guidelines, design a training session for one of the role groups in the organization that will be responsible for implementation. Training session for policy Implementation at Tip Top Medical Center Essay.

  • Write a brief summary of your strategies for working with your chosen role group.
  • Explain how this training session will help prepare the group to succeed in implementing your proposed policy and practice guidelines, and why you chose this group to pilot your proposal.
  • Prepare an annotated agenda for a two-hour training session.

During this training session, you will want to ensure that the individuals you are training understand the new policy and practice guidelines. You will need them to buy into the importance of the policy in improving the quality of care or outcomes and their key role in successful policy implementation. You must help them acquire the knowledge and skills they need to be successful in implementing the policy and practice guidelines.

As outcomes of this training session, participants are expected to:

  • Understand the organizational policy and practice guidelines to be implemented.
  • Understand the importance of the policy to improving quality or outcomes.
  • Understand that, as a group, they are key to successful implementation.
  • Possess the necessary knowledge and skills for successful implementation.


The strategy summary and annotated training agenda requirements outlined below correspond to the scoring guide criteria, so be sure to address each main point. Read the performance-level descriptions for each criterion to see how your work will be assessed. In addition, be sure to note the requirements for document format and length and for supporting evidence.

  •  Succinctly summarizes evidence-based strategies for working with a selected role group to promote their buy-in and prepare them to implement a new policy and apply associated practice guidelines to their work. Training session for policy Implementation at Tip Top Medical Center Essay. Argues effectively for the efficacy of these strategies and suggests insightful measures indicative of early success.
    • Why will these strategies be effective?
    • What measures might provide early indications of success?
  •  Explains the impact of a new policy and practice guidelines. Offers clear insight into their implementation and effects on the role group’s daily work routines and responsibilities. Interprets complex policy considerations or practice guidelines with respect and clarity.
    • How they will be implemented?
    • How will they affect the daily work routines and responsibilities of the role group?
  •  Justifies the importance of a new policy and practice guidelines with regard to improving the quality of care or outcomes related to a selected role group\’s work. Presents a compelling and persuasive argument that will appeal to the group.
    • How will the policy and guidelines help improve the quality of care or outcomes?
  • Explain the role group\’s importance in implementing the new policy and practice guidelines. Provides a clear, concise, explanation of a selected role group’s importance in implementing a new policy and practice guidelines. Suggests an empowering, future vision highlighting the positive contributions of the group.
    • Why is the work and buy-in of the role group important for successful implementation?
    • How could you help the group feel empowered by their involvement during implementation?
  •  Determines appropriate and effective instructional content, learning activities, and materials for a training session. Provides convincing justification for the effectiveness of each proposed activity in supporting learning and skill development, exhibiting insight into the group’s work and the particular demands of implementing a new policy and practice guidelines.
    • How will each proposed activity on your agenda support learning and skill development?
    • Can you complete the training within the allotted two hours?
  • Organizes content so clarity is enhanced and all ideas flow logically with smooth transitions.
    • Proofread your strategy summary and training agenda, before you submit it, to minimize errors that could distract readers and make it more difficult for them to focus on the substance of your strategies.
  •  Supports main points, assertions, arguments, conclusions, or recommendations with relevant, credible, and convincing evidence. Skillfully combines virtually error-free source citations with a perceptive and coherent synthesis of the evidence.
    • Be sure to apply correct APA formatting to source citations and references.

Example Assessment: You may use the Assessment 4 Example [PDF] to give you an idea of what a Proficient or higher rating on the scoring guide would look like.

Strategy Summary and Training Agenda Format and Length

Format your document using APA style.

  • Use the APA Style Paper Template [DOCX]. The APA Style Paper Tutorial [DOCX] will help you in writing and formatting your strategy summary and agenda. Be sure to include:
    • A title page and references page. An abstract is not required.
    • A running head on all pages.
    • Appropriate section headings.
  • Your strategy summary and agenda should be 2–5 pages in length, not including the title page and references page. Training session for policy Implementation at Tip Top Medical Center Essay.


Supporting Evidence

Cite 2–4 external sources to support your strategies for working with the group you have identified and generating their buy-in, as well as for your approach to the training session, activities, and materials.

Note: Faculty may use the Writing Feedback Tool when grading this assessment. The Writing Feedback Tool is designed to provide you with guidance and resources to develop your writing based on five core skills. You will find writing feedback in the Scoring Guide for the assessment, once your work has been evaluated.

Portfolio Prompt: You may choose to save your strategy summary and agenda to your ePortfolio.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:

  • Competency 1: Analyze relevant health care laws, policies, and regulations; their application; and their effects on organizations, interprofessional teams, and professional practice.
    • Explain the impact of new policy and practice guidelines.
  • Competency 2: Lead the development and implementation of ethical and culturally sensitive policies that improve health outcomes for individuals, organizations, and populations.
    • Justify the importance of a new policy and practice guidelines with regard to improving the quality of care or outcomes related to a selected role group\’s work.
    • Determine appropriate and effective instructional content, learning activities, and materials for a training session.
  • Competency 4: Develop strategies to work collaboratively with policy makers, stakeholders, and colleagues to address environmental (governmental and regulatory) forces.
    • Summarize evidence-based strategies for working with a selected role group to promote their buy-in and prepare them to implement a new policy and apply associated practice guidelines to their work.
    • Explain a selected role group\’s importance in implementing a new policy and practice guidelines.
  • Competency 5: Produce clear, coherent, and professional written work, in accordance with Capella\’s writing standards.
    • Organize content so ideas flow logically with smooth transitions.
    • Support main points, assertions, arguments, conclusions, or recommendations with relevant and credible evidence.

Training session for policy implementation



Option 3: Hypothetical Dashboard


Second Quarter Emergency Intervention Compliance at Tiptop Medical Center- Boston For Patients Presented with Emergency Cases

Evaluation No. Of Patients for This Intervention No. Of Patients Who Received Intervention Within last 12 months Compliance Percentage
Initial Triage Procedure and Diagnosis 40 40 100%
Special Injury Examination and Dressing 30 28 93%
X-Ray and Imaging Services 22 15 68%
In-Patient Admission to The General Ward 16 10 62%
In-Patient Admission to the ICU & HDU 10 8 80%
Referrals for Other Specialized Care 1 1 100%
Release for Homecare (To Return at A Later Date) 5 3 60%



Second Quarter Emergency Intervention Compliance and The Mortality Rate

Patient Status Information # of patients experiencing the conditions # of Interventions Needed
# of Interventions


Mortality Mortality %
Minor injuries and moderate conditions 5 3 3 0 0
Multiple fractures and mild conditions 30 6 5 5 16%
Difficulty in breathing requiring oxygen supply 4 6 4 2 50%
Require specialized care and ventilator support 1 6 4 1 100%


Second Quarter Emergency Intervention Compliance and The Patient Satisfaction Rate

Intervention Satisfied Unsatisfied % in terms of satisfaction
Triage procedure 39 1 98%
Injury examination & dressing procedure 28 2 93%
Imaging and X-Ray procedure 15 7 68%
Admission procedure 20 6 77%
In-Patient care and other related services 22 4 84%
Billing procedure 33 7 82%
Patient release procedure 12 6 66%


Second Quarter Patient Growth Rate in Comparison to The First Quarter

Patient status % growth of patient in the 1st quarter % of patient growth in the second quarter Drop/rise in %
Those patients seeking emergency services within The Tiptop Medical Centre 33% 21% 12%




Option 3: Hypothetical Dashboard

  • The Nurse patient ratio for Tiptop medical Center is 1:3.
  • The specific type of care delivery that Tiptop Medical Center offers is the general healthcare with emergency services as its core service.  Training session for policy Implementation at Tip Top Medical Center Essay.
  • The population diversity and ethnicity demographics within the Boston region is whites who comprise only 47% of the city’s population. This therefore indicates that Boston is a “majority-minority” city with a diverse cultural setting. Socioeconomic data for Boston include: 43% male and 57% female, 48 % married, 30% with degrees higher than high school, 20% with income over $100,000/ year, 38% with income $50,000-$99,999, 42% with income less than $49,999.
  • The socioeconomic level of the population served by the organization comprises of the marginalized, elderly and the underinsured. The hospital is also assumed to be Medicaid approved, and thus also admits those who are insured.



Dashboard Metric Evaluation


The quality improvement and patient care services are the core elements within the healthcare sector. These elements must therefore be counterchecked over time to reveal their compliance level with the established federal, state or local laws governing the healthcare sector. To do these, the healthcare organizations utilize dashboard metrics which act as the benchmark for evaluation detailing the areas that require improvements. The dashboard metric evaluation pinpoints the challenges, reveals the areas of weakness and as well, assist in strategizing for the improvement and future compliance (Buttner & William, 2018). For the evaluation on this paper, they will apply the hypothetical data obtained from the Tiptop Medical Center which will be ‘assumed’ to be operating in the Boston Area of Massachusetts. The Tiptop Medical Center recently reviewed their emergency department performance using a set of metrics which will be applied to determine the level of performance, underlying challenges and where the improvements might be needed most to comply with the established benchmarks at the federal, state and the local levels.

The Tiptop Medical Center Dashboard Metrics Against the Set Benchmark

Tiptop Medical Center is an accredited medical Center within the state of Massachusetts rendering its services to the Boston area and its environs. Training session for policy Implementation at Tip Top Medical Center Essay. As such, the Tiptop Medical Center is bestowed to adhere to the established benchmarks both by the federal government, as well as state authorities guiding the healthcare facilities in their day to day operations. The metrics being evaluated were provided by internal affairs evaluation manager from the Tiptop Medical Center. The metrics involves the procedures and interventions that the patient undergoes when seeking emergency services within the facility (Buttner & William, 2018). They range from the initial contact within the triage section of the department all the way to the admission where applicable and patient discharge among others. In line with the quality improvement efforts, Tiptop Medical Center also evaluates the level of client satisfaction through filling of a simple form with the required responses concerning the services rendered within the facility for the emergency needs (Mazor, Heart & Even, 2016). The metrics also showcase the rate of mortality per patient status and as well, the patient growth rate in comparison to the previous evaluation quarter.

The Boston public health commission under the guidance of the Massachusetts health act of 2006 provides the benchmark that every health institution must meet in order to be allowed to operate or continue with the health service operations (The 191st General Court of The Commonwealth of Massachusetts, 2020). The Emergency Medical and Treatment Labor Act (EMTLA) of 1986 states that every medical institution with an emergency service must provide the service to the patients whether they are insured or not (Pearce et al., 2018). As such, the Tiptop Medical Center is bound by law to perform all the required interventions to the patient in cases of emergency. On the other hand, the federal Patient Protection and Affordable Care Act also stipulates some benchmarks for emergency departments (EDs) that must be met and regulations under which the EDs must adhere to including handling of patients with disabilities and those mentally impaired or under the influence of substance.

The Benchmark Underperformance

The compliance poor rating at the Tiptop Medical Center for the processes within the emergency department and through the collaboration with other departments can be blamed of poor coordination and lack of proper interprofessional coordination (Li, Westbrook, Callen, Georgiou & Braithwaite, 2013). As such, delay in diagnosis not only adds up to the costs associated with the processes, but as well, lead to poor service and patient care management. These jeopardize the patient’s well-being and as well, add up to the health risks which may worsen the already dire situation. What’s more, the institutions reputation on quality service is also compromised as patients and their accompanying caregivers may hold a bad attitude towards the institution.

On the emergency compliance and the mortality rate from the data obtained from Tiptop Medical Center, its quite clear that those patients with minor injuries and just mild conditions do not record any mortality rate. However, those with high dependability conditions and with severe injuries including multiple injuries record a high rate of mortality rate. Nevertheless, the set benchmark for the number of interventions to be met is never attained in those delicate categories and as such, many recorded deaths can be attributed to either negligence, lack of knowledge or experience from the medical staff, absence of hospital guideline policy on duty allocation or increased workload due to understaffing (Kavanagh, 2017).Training session for policy Implementation at Tip Top Medical Center Essay.  In June 2014, Massachusetts Governor signed into law the Bill no. H. 4228, which mandated hospitals to allocate ICUs and trauma staff at the ratio of 1:1 or 1:2 nurse-to-patient ratios. This law placed a benchmark for which health institutions must adhere to and this clearly indicates that Tiptop Medical Center falls below the Massachusetts state set benchmark (Shimp, 2017). Furthermore, the Registered Nurse Safe Staffing Act of 2015 also places a benchmark for a Medicare participating hospital to have implemented a hospital-wide staffing plan for nursing services furnished in the hospital (Pearce et al., 2018).

Client satisfaction is another indicator that things are not all well at the Tiptop Medical Center. Poor client rating on imaging and X-ray, admission, as well as patient release procedures that falls below 80% paints a clear picture of unorganized system which delays procedure which are crucial for the patient overall care management. This observation can as well go by the patient growth drop of 11% which largely may have emanated from poor services leading to patients seeking services elsewhere (Meyers et al., 2014). A satisfied client is likely to seek service once more unlike an unsatisfied client who may even spread the bad gospel leading to the institution’s poor reputation.

The Benchmark Challenges

The challenges which may be associated with the Tiptop Medical Center first can be high patient to nurse ratio. This has been a challenge for the many health institutions that work locally and whose funding is limited. Despite the existing guidelines from the federal and state governments, most Boston health facilities remain stretched due to overwhelming number of emergencies mostly from the elderly group homes and foster care centers where there has not been a well-established care services and thus fully depending on established hospitals such as the Tiptop Medical Center.

On the other hand, the interprofessional collaboration is also a challenge where a health institution is operating in a diverse area with mixed culture. As such, the elements of language, beliefs and family setting becomes complex and sometimes distorts the smooth running of the set teams in the course of their working. Team leadership and coordination also proves to be a weighty matter and thus the team spirit and performance may be negatively affected.

Ethical Action to Improve Benchmark Underperformance

The Tiptop Medical Center can elevate itself and match with the set benchmark and be in level with other high performing institutions within its sector. To do so, it must take some actions to rectify several poor observations recorded within the second quarter of the benchmark evaluation. First, the institution must fast-track the interprofessional collaboration in its emergency response (Pilon, Ketel & Davidson, 2015). The collaborating departments such as admission and imaging departments seem to be slowing the diagnosis process and thus causing a delay in the patient care management. The boarding time at the ED must be minimized and to do so, the support departments must also be committed on their emergency response where much critical care and time is greatly essential, especially in coordination with triage (Cannavacciuolo, Ippolito, Ponsiglione, Rossi, & Zollo, 2018). Training session for policy Implementation at Tip Top Medical Center Essay.

Furthermore, the Tiptop Medical Center should establish a critical care coordinator to coordinate on the intervention’s compliance. From the data, many mortality rates were recorded on the patients who’s the required interventions were never attained. Proper duty allocation, placement by knowledge and experience, as well as nurse or Doctor patient ratio are some of the initiatives that the institution should adopt to avoid such observations in the future. This will also greatly improve the service quality and reduce the mortality rate (Bhatt et al., 2018).

On the patient’s satisfaction and growth rate, patients experience is important and this is built through the patient and medical personnel relationship, as well as the service level. Interprofessional collaboration has been known worldwide to improve the patient experience through a well-managed patient care. the Tiptop Medical Center together with its staff have a duty to build the spirit of teamwork which will reduce the service turnaround and eventually improve the level of care. Reputation is important and this goes along with the patient growth. Poor management on the two can much be attributed to poor service and lack of coordination during the treatment process.


The evaluation of dashboard metrics is a crucial process for every health institution that each facility should look forward to in the quest for establishing whether their operations match with the set federal, state or local benchmarks. The established shortfalls must be implemented within a reasonable timeline to ensure that the operations adhere to the already set benchmarks. the Tiptop Medical Center benchmark metrics evaluation has revealed a number of shortfalls that are essential for the improvement planning and implementation to ensure that the institution meets the laid down benchmark not only within the state of Massachusetts but as well nationally as stipulated by the federal government health regulations.




Bhatt, C., & Beck-Sagué, C. M. (2018). Medicaid expansion and

infant mortality in the united states. American Journal of Public Health, 108(4), 565-567.

Cannavacciuolo, L., Ippolito, A., Ponsiglione, C., Rossi, G., & Zollo, G. (2018). How

organizational constraints affect nurses’ decision in triage assessment performances. Measuring Business Excellence, 22(4), 362-374.

Buttner, E. & William, L. T. (2018). A representative organizational diversity metric: A dashboard

measure for executive action. Equality, Diversity and Inclusion: An International Journal, 37(3), 219-232. doi:

Kavanagh, C. (2017). Medication governance: preventing errors and promoting patient safety.

British Journal of Nursing, 26(3), 159-165.

Li, J., Westbrook, J., Callen, J., Georgiou, A., & Braithwaite, J. (2013). The impact of nurse

practitioners on care delivery in the emergency department: A multiple perspectives qualitative study. BMC Health Services Research, 13, 356. Training session for policy Implementation at Tip Top Medical Center Essay.

Mazor, I., Heart, T., & Even, A. (2016). Simulating the impact of an online digital dashboard in

emergency departments on patient’s length of stay. Journal of Decision Systems, 25, 343-353.

Meyers, A. G., Salanitro, A., Wallston, K. A., Cawthon, C., Vasilevskis, E. E., Goggins, K. M., .

. . Kripalani, S. (2014). Determinants of health after hospital discharge: Rationale and design of the vanderbilt inpatient cohort study (VICS). BMC Health Services Research, 14, 10.

Pearce, P. F., Morgan, S., Matthews, J. H., Martin, D. M., Ross, S. O., Rochin, E., & Welton, J.

  1. (2018). The value of nurse staffing: ANA principles redevelopment and direction for the future. Nursing Economics, 36(4), 169-176.

Pilon, B., Ketel, C., & Davidson, H. (2015). Evidence-based development in nurse-led

interprofessional teams. Nursing Management (2014+), 22(3), 35. doi:

Shimp, K. M. (2017). Systematic review of Turnover/Retention and staff perception of staffing

and resource adequacy related to staffing. Nursing Economics, 35(5), 239-258,266A.

The 191st General Court of The Commonwealth of Massachusetts (2020). Chapter 58. Retrieved


Organization Policy Proposal and Practice Guidelines



Tiptop Medical Center is one of the leading health facilities within the Boston region, with its core services concentrated on offering emergency services. As such, the institution has a higher opportunity in tapping to the growing need for emergency services by bettering its services through quality improvement and an improved reputation. Nevertheless, one great hindrance in the institution’s endeavors to achieve the best service delivery is the lack of proper interprofessional collaboration strategy (Pilon et al., 2015). Failure in this area has led to the facility experiencing delays in service delivery, poor patient management due to incomplete interventions, increased mortality rate, poor patient satisfaction and as well, a decline in patient growth rate. With these issues on the ground, there is an urgent need for the Tiptop Medical Center to adopt a policy to apply as a guideline for the strategy implementation to resolve the underlying issues and more so, to match with the established benchmarks from the federal, state and local authorities in regard to emergency services management.

Strategies to Resolve the Absence of Interprofessional Collaboration at The Tiptop Medical Center ED


Interprofessional Collaboration Strategy Analysis

The emergency department (ED) is a crucial section within a health facility and due to the mode of its operation and the vulnerability nature of the patients that the department handles, a range of professions are expected to work together in resolving the issues, as well as offering treatment solutions to attain the expectations of the department. Training session for policy Implementation at Tip Top Medical Center Essay. As Chiocchio et al. (2016) cites, interprofessional collaboration creates knowledge, saves time and resources, provides room for information sharing and as well, discovers more underlying effects and root causes of the health issues leading to the offering of a comprehensive solution in the treatment and care management for the patient. Tiptop Medical Center can adopt a checklist form strategy, improved leadership, and building a strong relationship (Within the team and how the team relates with other stakeholders) as part of the methodologies to improve on the interprofessional collaboration strategy.

  1. Checklist Form Methodology

Most of the incomplete interventions are due to lack of proper evaluation methodologies such as checklist form. A patient may be requiring several procedures and interventions of which some can be omitted without the knowledge, especially when a couple of professionals are attending to a single patient. Such omissions can lead to serious implications and medical errors which may turn catastrophic to the patient at hand. To avoid such and to improve the team intervention efficiency, the application of a form checklist where every performed procedure is marked upon is crucial in minimizing the omission incidences (Berry et al., 2018). At the Tiptop Medical Center, where the shortfall was recorded on the number of interventions, the mortality rate was also high which indicated the velocity of omitting a crucial intervention, especially for the critical patients that were presented with emergency cases. Checklist forms have been proved to be effective in the healthcare management for improving patient safety by introducing formalized processes that minimize errors and omissions caused by lack of information and inconsistency in performing procedures (Berry et al., 2018).

  1. Team Leadership

Team leadership involves improving collaboration as well as building teams through motivation and value creation. The inconsistencies witnessed with delayed service delivery especially in the crucial ED support departments such as imaging and admission departments are as a result of poor coordination and lack of interprofessional collaboration (Pilon et al., 2015). Tiptop Medical Center in conjunction with the various professions should build strong leadership that will ensure proper coordination of the professional team that will collaborate all the way from the patient presentation to the ED department up until the release of the patient (Aij & Rapsaniotis, 2017). This will save costs, reduce delays, save lives and as well, improve on the service quality. The team leader will be bestowed in ensuring that coordination of the involved profession is done rightly and in time and also ensuring that each professional is aware of their obligations and role within the team.  The Tiptop Medical Center management must take the frontline in supporting the team efforts by availing the required resources in time to build consistency and efficiency that is crucial for the team’s overall performance.

  1. Building Strong Relationship

Building strong relationships applies both within the team itself, as well as in relating with other stakeholders. Improved interprofessional relationships, especially within the ED service dissemination can be of paramount importance in ensuring continued cohesion and collaboration both within the team members and how the team relates with the outside world. Leadership authority and influence plays a big role in the building of relationship within the team. As a good relationship occupies the team, it is highly likely that it will elevate the spirit of teamwork, build a sense of belonging, improve on trust and as well, increase team performance (Pilon et al., 2015). On the other hand, good relationship improves on satisfaction not only to the team members but also to the patients leading to improved patient satisfaction and improvement on organizational reputation.  Training session for policy Implementation at Tip Top Medical Center Essay.A good relationship can be built through open decision-making, enabling information sharing, support from leadership and the organization, and members’ willingness to collaborate (Colldén et al., 2017). Continuous training and education on emerging policies and treatment methodologies is also crucial in improving the team performance, which also builds towards strengthening of good relationships.

Policy for Managing Interprofessional Collaboration

Policy Statement

Poor interprofessional collaboration may result to delay in service delivery, medical errors, increased mortality rate, as well as a decline in the organization’s performance. This policy guide will, therefore, offer the practitioners and the organization a platform that acts as a reference towards building a strong interprofessional collaboration and improvement of its practice through the three proposed methodologies of adopting checklist form strategy, improved leadership, and building strong relationships.


The policy guidelines apply to all professionals within the emergency department, as well as other supporting departments that work in collaboration with the ED. Each individual practitioner is held responsible with the professional knowledge they hold, as well as the ethical guidelines that dictate their mandate and mode of operations in the line of the care delivery.

Guidelines for Implementing Evidence-Based Strategies

For the interprofessional collaboration to thrive well within the Tiptop Medical Center, there has to be an initiative from both the management and the professions. An establishment of coordination committee that constitutes a multidisciplinary professions and management members will be essential in the team-building efforts, progress evaluation, change implementation as well as resource allocation (Colldén et al., 2017). This will ensure that the interprofessional collaboration is active at all times and the necessary improvements in the course are done in time.

On the issue of the team building efforts, the coordination committee will determine the qualifications, experience and constitution of the emergency response teams as necessitated by circumstances. It will also make recommendations on the leadership as well as offer guidance on the mode of operation. On the other hand, the coordination committee will also be bestowed with progress evaluation (Nordstrand & Byrkjeflot, 2014). The evaluation process is crucial in pinpointing the weak links and the gaps identified to cause the same are sealed in time.

Furthermore, the coordination committee will also ensure that emerging trends that may call for changes are implemented without much service interaction (Colldén et al., 2017). This can be done through phases and as well ensure that every team member understands the need for change. Training and development are a good support element when it comes to changes implementation. What’s more, on the resource’s allocation, the coordination committee will review and avail the needed resources including the human capacity to ensure that the observed nurse shortage matches with the established benchmarks of the nurse-patient ratio of 1:1 for critical and trauma sections and 1:2 for the other departments. Professional shortage in a crucial department such as ED may lead to serious caseload which will result in negligence, work overload, fatigue and as well lost lives (Kavanagh, 2017). Therefore, the coordination committee will be crucial in overseeing the policy implementation at all the mentioned areas to ensure that an active interprofessional collaboration exists at all times and the mandates of the teams are executed accordingly to avoid the benchmark underperformance that were noted with the Tiptop Medical Center.Training session for policy Implementation at Tip Top Medical Center Essay.

Stakeholder Involvement in Implementing Proposed Strategies

The departmental chiefs, as well as the nurse charge and the CEO will be crucial in the overseeing of the implementations proposed by the policy (Nordstrand & Byrkjeflot, 2014). Effective monitoring and evaluation of the strategy implementations is crucial and this determines whether the strategies implemented will be successful in the end. Building a culture of teamwork will engage everyone in the organization to realize the power of collaboration and this will result in building positive spirits within the team.

Time management is essential as delays cost resources as well as lives. Therefore, establishing timelines to guide on the processes will ensure that the required execution time is taken within a given procedure and as well, the quality of the procedure is adhered to for the end satisfaction of the patient and high-quality service in care for the patient. This quality assurance should, therefore, be checked regularly in the course of the policy implementation by the team leaders in conjunction with the senior staff and the departmental heads (Aij & Rapsaniotis, 2017).

The inclusion of the multidisciplinary team in the overseeing of the implementation builds a sense of trust, where members feel valued and thus, they feel free to make their professional contribution without fear which creates room for a strong and efficient team building and interprofessional collaboration (Nordstrand & Byrkjeflot, 2014). The partnership between the multidisciplinary professions, as well as the hospital management, is crucial as the Tiptop Medical Center envies to build the culture of interprofessional collaboration that will be a game-changer in the determination of the future success of the organization especially on meeting the set ED benchmarks across the healthcare industry (Unal, 2017).


Interprofessional collaboration is crucial in ensuring that patient care and safety is ever-present and the right treatment and care management is being offered for the overall health improvement of the concerned patient. As such, adopting a policy is the best way to offer guidelines on implementing strategies that will ensure the ever-present of the interprofessional collaboration. Tiptop Medical Center in its endeavors to implement the proposed changes must be committed in ensuring that there exists understanding among the management and the workers to foster a conducive environment for the proposed policy implementation.




Aij, K. H., & Rapsaniotis, S. (2017). Leadership requirements for Lean versus servant leadership in health care: a systematic review of the literature. Journal of healthcare leadership9, 1.

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Chiocchio, F., Lebel, P., & Jean-Nicolas Dube. (2016). Informational role self-efficacy: A

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Order 113

cf Exemplar NHS-FP6004 Assessment 4


A great hindrance in Tip Top institution’s endeavors to achieve the best service delivery is the lack of proper interprofessional collaboration strategy. Failure in this area has led to the facility experiencing delays in service delivery, poor patient management due to incomplete interventions, increased mortality rate, poor patient satisfaction and as well, a decline in patient growth rate. With these issues on the ground, there is an urgent need for the Tiptop Medical Center to adopt a policy to apply as a guideline for the strategy implementation to resolve the underlying issues and more so, to match with the established benchmarks from the federal, state and local authorities regarding emergency services management. In this paper, a training program that will involve key stakeholders like nurses will be discussed as it aims to disseminate knowledge and skills to the stakeholders and help in improving interprofessional collaboration.


Policy on Interprofessional Collaboration

Policy Guidelines and Strategies

The Emergency Department ( ED) is a key part of the health facility and based on the way it operates and the susceptibility of the patients that the department deals with, a number of professions are required to work together to address these issues, along with providing treatment approaches to satisfy the department ‘s expectations. The strategies to be implemented at Tip Top medical center involve improved leadership, checklist form methodology, and building a strong relationship. Training session for policy Implementation at Tip Top Medical Center Essay. Team leadership strategy involves training the current employees on the skills required. Although institutions recruit professionals with innate interpersonal skills, they also need professional development systems in place to improve such skills (Reagan et al., 2016). The Tip Top Medical Center must be able to effectively adjust to the new framework of training employees on health information systems, the significance of patient discharges, follow-ups, diagnostics, and treatment strategies affiliated with EMRs. The leadership authority plays a vital role in building a strong relationship between the healthcare teams. Checklist form methodology involves coming up with procedures to help in curbing omission of patients’ interventions which may cause medical errors.

Significance of the Policy

Interprofessional collaboration policy helps in enhancing patient care and results. A doctor, a cardiologist, and a radiologist working together as a team in the emergency department improves the patient’s outcome hence reducing mortality rates. Interprofessional collaboration fills the gaps just like the healthcare information system (Reagan et al., 2016). It maintains members of the medical staff informed so as to reach out to a doctor who has not submitted notes in the EHR system and automates updates to get instant notifications as vital test tests come in. Finally, a shared care collaboration network delivers the best details to the right individuals at the right moment through encrypted communications, speech, or video.

Early Indicators of Success

There are various indicators of the success of interprofessional collaboration at an early stage. Process indicators emphasize on how the care services are delivered. Filling of communication gaps is one process that helps in deterring patient’s intervention and outcome omission which may lead to critical medical errors. The outcome indicators include an effective healthcare information system that helps in patients’ follow-up, diagnosis, and treatment.

Concerns Over the Policy

The healthcare selected will receive training on strategies including team leadership and checklist form methodology. Employees could be hesitant about reporting delayed service delivery considering the rate of deaths due to errors and the disciplinary action as an underreporting consequence.

Nursing Staff and Interprofessional Collaboration

Role of Nursing Staff in Policy Implementation

The nursing staff plays a vital role in the implementation of interprofessional collaboration in Tip Top medical center due to their proximity to patients. Delivering the best healthcare service for patients entails cooperation and collaboration for the nurses participating in the treatment of patients. This mutual method is referred to as interprofessional cooperation and it aims to enable physicians to work as a team to achieve the best level of treatment (Souza et al., 2016). Interprofessional collaboration promotes confidence and esteem for all healthcare professionals and promotes the tradition of viewing nurses as partners of physicians. Nurses encourage involvement in department training. Training session for policy Implementation at Tip Top Medical Center Essay.

Although any healthcare provider holds training seminars that are unique to their specialty, nurses make an attempt to participate in the workshops of other departments so that they can obtain additional knowledge into certain positions in the hospital. This can also enable clinicians to become more empathetic about the challenges faced by their coworkers in other disciplines, that can reinforce linkages between providers. Being able to evaluate a circumstance with multiple perspectives enables nurses to make quality care choices.

Importance of Training Nursing Staff on the Policy

The nursing staff is involved in treatment processes including the prescription of medication and administration. In the delivery of medications, the nurse is the only one who will be willing to fix the situation errors. Although patient care is a concern for nursing personnel, most prescription mistakes are triggered by repeated disruptions and interruptions in their daily work and poor interprofessional communication. It is vital to train nursing staff on the interprofessional collaboration to enable quality patient’s outcome. The nurses should be trained on promoting multidisciplinary rounds which provide a simple way of improving interdepartmental collaboration. Nurses will allow their employees to take advantage of the resources to raise concerns, to receive guidance, and to address patient outcomes with other professionals. Multidisciplinary rounds are a good illustration of interprofessional cooperation because they enable each team leader to participate in conversations and exchange important details about each patient’s treatment plan. They make sure that every practitioner is on the same agreement about what is best for the patient individual.


Training Process

The training of the nursing staff will involve a 2-hour workshop. The training will be focused on training the nurses on the implementation of improved leadership, checklist form methodology, and building strong relationships. The training will be divided into two sessions of one hour each. In the first session, experts of the systems will explain to the multidisciplinary team on the leadership styles to adopt how they should be operated. The system experts will train the team on the importance of a checklist form method and ways to build a better relationship. In the second session, the team members will be left to practice how they will the leadership systems. This is a session that will involve the practical development of the checklist form. It is in this session that the team will be trained on the best ways of determining the potential interprofessional collaboration ways and responding to them to reduce the impact of the errors on the patients. This is the session that will provide the team will real-life practice of using the systems.

Training Material for Skill Development

In the 2-hour session, various materials will be involved in training and development. First, the multidisciplinary team will be provided with methods and the policy guidelines that will be used in operating the systems. Also, guidelines that detail how to adopt interprofessional collaboration by encouraging team leadership and coming up with a checklist form will be provided. In this session, past incidences of poor interprofessional collaboration will be discussed and the team will be shown how it was addressed and prevented from reoccurring.

Interpreting the Policy for Nursing Staff

There are various complex policy guidelines in the implementation of the systems to improve interprofessional collaboration at Tip Top Medical Center. One of the complexities is the timely reporting of delayed service delivery. Nurses are hesitant in reporting delayed services because of the underlying consequences. The implementation of effective interprofessional collaboration would require an effective analysis of poor implementation strategies (Fleischmann et al., 2016).Training session for policy Implementation at Tip Top Medical Center Essay.  As recorded in the dashboard metrics, the number of deaths for patients requiring a ventilator and special care is at 100 percent at Tip top Medication Center. Hence, by training the nurses will enable them to understand the need for interperso0nal collaboration and how it can reduce mortality rates.


Interprofessional collaboration is essential in making sure that patient care and wellbeing are always present and that adequate diagnosis and care services are provided for the general benefit of the welfare of the patient involved. As such, policy formulation is the perfect way to offer input on the execution of policies that can guarantee that inter-professional cooperation is ever-present. In its efforts to implement the proposed changes, the Tiptop Medical Center must be dedicated to guaranteeing that there is an understanding between management and staff to promote a favorable environment for the proposed policy implementation.Training session for policy Implementation at Tip Top Medical Center Essay.


Fleischmann, N., Tetzlaff, B., Werle, J., Geister, C., Scherer, M., Weyerer, S., … & Mueller, C. A. (2016). Interprofessional collaboration in nursing homes (interprof): a grounded theory study of general practitioner experiences and strategies to perform nursing home visits. BMC Family Practice17(1), 123.

Regan, S., Laschinger, H. K., & Wong, C. A. (2016). The influence of empowerment, authentic leadership, and professional practice environments on nurses’ perceived interprofessional collaboration. Journal of nursing management24(1), E54-E61.

Souza, G. C. D., Peduzzi, M., Silva, J. A. M. D., & Carvalho, B. G. (2016). Teamwork in nursing: restricted to nursing professionals or an interprofessional collaboration?. Revista da Escola de Enfermagem da USP50(4), 642-649. Training session for policy Implementation at Tip Top Medical Center Essay.