The term “knowledge worker” was first coined by management consultant and author Peter Drucker in his book, The Landmarks of Tomorrow (1959). Drucker defined knowledge workers as high-level workers who apply theoretical and analytical knowledge, acquired through formal training, to develop products and services. Does this sound familiar?
Nurses are very much knowledge workers. What has changed since Drucker’s time are the ways that knowledge can be acquired. The volume of data that can now be generated and the tools used to access this data have evolved significantly in recent years and helped healthcare professionals (among many others) to assume the role of knowledge worker in new and powerful ways.
In this Assignment, you will consider the evolving role of the nurse leader and how this evolution has led nurse leaders to assume the role of knowledge worker. You will prepare a PowerPoint presentation with an infographic (graphic that visually represents information, data, or knowledge. Infographics are intended to present information quickly and clearly.) to educate others on the role of nurse as knowledge worker.
Reference: Drucker, P. (1959). The landmarks of tomorrow. New York, NY: HarperCollins Publishers.
NURS 6051: Transforming Nursing and Healthcare Through Technology
The role of a nurse leader as a knowledge worker.
The concept of a knowledge worker
uThe term “knowledge worker” was first coined by Peter Drucker in his book, The Landmarks of Tomorrow (1959). Drucker defined knowledge workers as high-level workers who apply theoretical and analytical knowledge, acquired through formal training, to develop products and services. (CFI, n.d.).
uHe noted that knowledge workers would be the most valuable assets of a 21st-century organization because of their high level of productivity and creativity. (CFI, n.d.).
uThe ability of healthcare professionals to process information on a daily basis to make it meaningful and inform their practice is what defines them as knowledge workers. (McGonigle & Mastrian, 2018).
uDefinition; The synthesis of nursing science, information science, computer science, and cognitive science for the purpose of managing, disseminating, and enhancing healthcare data, information, knowledge and wisdom to improve collaboration and decision making; provide high quality patient care; and advance the profession of nursing. (McGonigle & Mastrian, 2018).
uNursing knowledge workers must be able to understand the evolving specialty of nurse informatics to harness and use the tools available for managing the vast amount of healthcare data and information. (McGonigle & Mastrian, 2018).
The role of a nurse leader as knowledge worker.
uNurse are knowledge workers, working with information and generating information and knowledge as a product. (McGonigle & Mastrian, 2018).
uNurses capture and store knowledge by providing convenient and efficient means through the process of acquiring knowledge. (McGonigle & Mastrian, 2018).
uNurses are also knowledge engineers, designing, developing, implementing, and maintaining knowledge. (McGonigle & Mastrian, 2018).
uNurses are knowledge workers also because our practice is based on critical thinking and judgements on demand to save the lives of our patient.
uGap in care/care coordination related to ineffective data transfer/communication.
uI could use a system the enables all providers involved in a patients care have access to the patient’s medical information to enable better coordination of care.
uIn the event of a transfer of medical records, the parties should agree on how to notify patients, who will be responsible for maintaining the records (custodianship), and who will respond to requests from patients, including personal representatives. (Gerard et al, 2018).
Feedback from my Post.
1.Hi Salome thank you for your informative post.
In home care nursing, especially without electronic health records (EHRs) readily accessible before the visits, is very time-consuming. One can spend a lot of effort to prepare the necessary information for the patient and overlook some steps. In addition, pressure from variables (e.g., not finding internet hot spots due to location, electronic devices not working all of a sudden, time constraints) can affect accurate data gathering and documentation. Because of this situation, some use paper documentation, and some lead to EHRs workarounds. According to McGonigle & Mastrian (2018, p.23), accessibility, timeliness, accuracy, relevancy, and completeness are some characteristics of report. -Jennifer Girgis
2. Thank you Salone. I really do like electronic health records. They are only been in existence for about 20 years, but I think they have prevented millions of medication errors over the last two decades. – Professor Robin Moyer
3. Hello Salome,
The Healthcare system is a place where change is inevitable. The world is changing by making everything computerized, and the healthcare system is changing with them. I agree with you that working in an environment where everything is computerized decreases the number of medical errors seen. According to Agrawal, 2009, systems that use information technology (IT), such as computerized physician order entry, automated dispensing, barcode medication administration, electronic medication reconciliation, and personal health records, are vital components of strategies to prevent medication errors, and a growing body of evidence calls for their widespread implementation . – Tina Alino
uCFI. N.d. What are Knowledge Workers? Available from https://corporatefinanceinstitute.com/resources/knowledge/other/knowledge-workers/ (Accessed: September 9, 2021).
uMcGonigle, D., & Mastrian, K. G. (2018). Nursing informatics and the foundation of knowledge (4th ed.). Available from https://openpage-ebooks.jblearning.com/wr/viewer.html?skipLastRead=true&oneTimePasscode=ST-22c77b52-ac21-4552-b149-c356bd8ff876&language=en-US#book/15e37c75-808d-4b07-8a45-6f242d0d988d/i35_Chapter26 (Accessed: September 9, 2021).
uGerard M. Nussbaum, Zarach Associates LLC, and Rick L. Hindmand, McDonald Hopkins LLC. March 2018. Medical Record Issues in the Transfer or Closing of a Medical Practice: Address Them Upfront to Avoid Problems Later. Available from https://cdn2.hubspot.net/hubfs/2153364/Medical%20Record%20Issues%20in%20the%20Transfer%20or%20Closing%20of%20a%20Medical%20Practice%20(7321545x7AB84).pdf (Accessed: September 9, 2021).