Patient Safety Goals Essay.
One of the patient safety goals is to improve communication among caregivers (“National Patient Safety Goals 2020,” 2018). In healthcare, the caregivers must possess a high level of personal, verbal, and written skills to ensure that they communicate effectively amongst the multidisciplinary team.Patient Safety Goals Essay.
The communication skills might be demonstrated in various ways across the department when providing care to patients. Today’s healthcare system of delivering care to patients encompasses multiple interfaces and handoffs of patients, with various health care professionals. They contain diverse levels of education alongside different occupational training (Peterson & Bramhall, 2013. A patient may interact with multiple healthcare professionals especially when admitted for inpatient treatment. These employees include nurses, technicians, physicians, lab attendants and others, ensuring effective clinical practice involves diverse instances in which critical information needs to be communicated, which is made a success through team collaboration.Patient Safety Goals Essay. Failure to communicate effectively amongst healthcare professionals subjects a patient safety at several risks because of the reasons like those of lack of sufficient information, information misinterpretation, unclear telephone orders and also status change overlook.Patient Safety Goals Essay. It is because of lack of knowledge through which medical errors occur which in return may cause severe injury to patients, or even patient’s unexpected death (Nicogossian, Stabile, Kloiber, & Zimmerman, 2016). In the current healthcare fraternity, pervasive medical errors are being experienced as a result of failure to communicate and have caused too much alarm in healthcare.Patient Safety Goals Essay. According to the Joint Commission on Accreditation of Healthcare Organizations, (JCHAO)m, medical errors appears number 5 in the list of the top ten causes of deaths in the United States of America. These errors arise from communication failure, which leads to sentinel events, especially those that were reported from 1995 to 2004. Communication failure leads to medical errors, delayed treatment, wrong-site surgeries, operative and postoperative activities and fatal falls.Patient Safety Goals Essay.
According to the traditional medical education, the emphasis is made on the need for error-free practice, and the utilization of intense peer pressure in achieving perfection during the process of diagnosis and treating the patient (Sedam, 2015). Medical errors are indeed an expression of failure hence there is the need of enhanced communication between the healthcare professionals to ensure that adverse events that lead to reduced patient safety are curbed, and quality standards of healthcare are practiced. There is a significant role played by effective staff communication and healthcare team collaboration to help in the reduction of medical errors and increased safety of the patients.Patient Safety Goals Essay.
The goal of ensuring effective communication is to report critical results of tests and diagnostic procedures on a timely basis (“National Patient Safety Goals 2020,” 2018). The rationale for this goal is that critical results of tests and diagnostic procedures significantly falls outside the normal range and may indicate a life-threatening situation (“National Patient Safety Goals 2020,” 2018). Patient Safety Goals Essay. The objective of this goal is to make sure that the caregiver, in this case, a well-licensed caregiver, is given the results within the set time to ensure that the patient is promptly treated.Patient Safety Goals Essay. The elements of making the goal a success include the development of written and diagnostic procedures used in the management of critical tests’ results. The elements must address the diagnostic procedures and critical results’ tests, the person receiving the tests and the diagnostic procedures, and the one they are originating from. The acceptable length of time between the availability of the critical results tests and the diagnostic procedures must be stated (“National Patient Safety Goals 2020,” 2018). The methods must be implemented in the management of critical results and diagnostic procedures as well as the evaluation of the timeliness of reporting the critical results of tests and diagnostic procedures.
The diagnostic tests and procedures can be made a success, as indicated above through collaboration. The collaboration ensures that the healthcare team members assume their complementary roles and work together in cooperation to share the problem-solving responsibilities, decision-making duties, formulate and carry out plans that entail patient’s care effectively (Lecluijze, Penders, Feron, & Horstman, 2016). There are believes that medical professionals must make the right choices and actions for a particular diagnosis must be ethical enough to grant safety to the patient after the completion of the medical procedure (Nairn, 2013). The considerations must be made in the thought process of medics that the medical procedures from the healthcare assessment, the medical diagnostic procedure, and medical administration promote the patient’s safety.Patient Safety Goals Essay. Through following the process, the patient’s autonomy is ensured, as well as the beneficence, non-maleficence and justice. Collaboration between the physicians, clinicians, nurses, lab technicians, and members of other healthcare departments ensures that all information on diagnostic tests and procedures is conveyed, which in return offers awareness on the patient’s situation and the right measures that need to be laid down for a successful treatment.Patient Safety Goals Essay. With persuasive communication in the written manner and even making of phone calls, the healthcare team members come up with ideas and skills they need to attend for a certain patient’s case and make a solid decision on the right care needed for the patient. A growing healthcare team is made up of trust and respect as they work together with a common goal of enhancing the patient’s safety.Patient Safety Goals Essay. Interdisciplinary collaboration in diagnostic tests and procedures among the healthcare professionals coalesces joint effort on the patient’s behalf with a common goal for all the parties involved in coming up with the patient’s plan of care (Mkandawire-Valhmu, 2018). When the specialized services are pooled together in the diagnostic process, integrated interventions are developed. The plan of care developed ensures that multiple assessments are various treatment regimens are put into account. The services are packaged and used to come up with an individualized care program that addresses the best diagnostic interests and needs of the patient. Communication is also made easier to the patient’s part, who might find it easy to participate in his or her care with the cohesive team, rather than a numerous team that lacks know-how on what the patient needs for successful diagnostic testing.Patient Safety Goals Essay.
Communication, collaboration and teamwork are as well made a success through the social, relational, and organizational structures (Eden & Bloor, 2010). It is reported that most of the communication failures in the diagnostic procedures are based on the social, relational and organizational models of healthcare organizations. It has led to various adverse clinical events to the patient and negative outcomes (Dreachslin, Gilbert, & Malone, 2012).Patient Safety Goals Essay. Priorities of patient care must be the same in healthcare, and consistency of verbal and written communication must be consistent among the healthcare team members. Not a single staff must provide any conflicting information on the diagnostic procedure or omit any important information needed for a successful patient’s diagnosis. In the healthcare organizations, where confrontations are experienced from the management level, clinicians suffer dissatisfaction, develop conflicts and develop poor work relations which in turn lead to poor patient’s outcomes through the diagnostic procedure. The outcomes include adverse events, medical errors, poor quality of care, compromised patient’s safety and preventable patient’s mortality. All these outcomes arise from poor communication, ineffective teamwork and poor collaboration, which every healthcare fraternity needs to solve promptly.
Discussion on how an effective quality management program can have a positive impact on the safety goal
An effective quality management program is crucial in ensuring a patient’s safety. Every patient is entitled to quality care, safety and fulfilment of bioethical principles irrespective of their health status (Pope & White, 2016).The goals of care to a patient with any type of disease is the alleviation of suffering, quality of life optimization, and comfort provision until their death occurs, especially in palliative care. The nursing professionals with palliative care specialization have a lot of emphasis on the notion of ensuring that a patient dies well through using advanced technology, pharmacological interventions and surgical treatments.Patient Safety Goals Essay. The age concern report shows the concerns of patients to be involved in decision making about their care and treatments through twelve principles of a good death, which includes the patient’s ability to control and retain what happens in them (Cohen & Gott, 2015). A quality management plan can help the healthcare professionals overcome most of the ethical dilemmas experienced in the process of patient care especially when making decisions of palliative care and placing the patient the center as they offer evidence-based practice. discussed.Patient Safety Goals Essay. Quality management plans help in improving the quality of healthcare by enhancing accountability between healthcare professionals and management.Patient Safety Goals Essay. It also ensures that there are efficient resources that can be used in the diagnosis process from the outpatient to inpatient levels, from the healthcare assessment to the medical administration step. These resources include human resource, technological resources and financial resources, which are all beneficial in the entire process of medication administration. Human resource ensures that there are enough clinicians to undertake all the healthcare tasks as per there areas of specialty and also participate in teamwork and collaboration for effective communication.Patient Safety Goals Essay. Enough financial resources ensure that all technological resources are purchased, and personnel get paid fairly.Patient Safety Goals Essay. Technological resources make the healthcare process success. For example, one of the healthcare scenarios that would heavily rely on informatics in the healthcare system includes the management of a patient’s care. In the scenario, the patient is required to undergo diagnostic processes and screening procedures such as prostate cancer screening using the Specific Antigen Tests(PSAs) in hospitals (Myatt, 2019).Patient Safety Goals Essay. The physicians can currently establish whether the patient underwent a similar procedure in another hospital after carrying out the diagnostic interview with the patient. The doctor is then prompted to seek the health care details of the patient from the hospital in which the previous procedure was performed, and indicate the screening test’s results to do further reviews and give direction in the current screening procedure.Patient Safety Goals Essay. The data required in this case is that which was produced in the previous hospital after the patient underwent screening and diagnostic tests. The data could be from the PSA tests’ results and other underlying factors that could bring variations in the tests such as medications. Such a procedure ensures that medical errors are identified and are minimized. The quality management plan also ensures that effective care models are utilized, and patient’s outcomes are improved, as care is aligned to the expectations of the patients and beyond. When plans to quality healthcare are developed, there is the need to consider technological advancement, which with the right expertise, ensures efficiency and advancement that has been experienced in healthcare. Quality development plan ensures that proper medical diagnosis is made and a proper care plan is developed, which in turn leads to improved patient’s condition and improved use of evidence-based practice (Lighter & Fair, 2012). The development plan will ensure that the healthcare fraternity works as systems and processes, and focus on the patient as they meet the needs and the expectations of the patient. Paying focus on the patient is done by ensuring the patient’s safety, engaging the patient, considering the efficiency of the systems that ensure the patient’s access, providing evidence-based care and patient-centered communication. The plan focuses on the use of data in the avoidance of medical errors, which ensures that the health systems are tested on their efficiency, can be used in tracking medical changes and can as well be used to compare and monitor and sustainable healthcare improvements needed. The healthcare insights that are data-driven ensures that better patients’ outcomes are delivered, there occurs minimum diagnostic variations, fewer readmissions, reduced rates of infections and fewer medical errors. The plan must use qualitative and quantitative data collection methods to improve the healthcare system quality. The plan must also focus on the coordination of care, especially by coming up with the care coordination software, that ensures that Master Patient Index and Longitudinal Health Record for every patient are maintained. Such software ensures that a chronic patient’s condition is easily solved. It helps in the reduction of care fragmentation in the patient through the provision of a secure network of trustworthy healthcare providers. The system also ensures that effective referrals are made and proper transitions between healthcare providers.
History of the safety issue addressed by the goal
Communication as a safety issue has its roots over the ages. It has been identified as an integral factor that needs to be improved in healthcare, to avoid the consistently experienced errors in the diagnostic process. For example, various hospitals in the globe have been reporting multiple incidences arising from healthcare, that negatively impacts the patient’s safety. Communication was poorly developed in a formal sense in health care. It was not always recognized as a distinct discipline, but the formal application of health communication as always been a long way off. Before the emergence of modern medicine, health communication among clinicians has always been informal. During the emergence of folk medicine, the practitioners involved communicated the ingredients used techniques and the lore surroundings on the use of natural materials in the management of injuries and diseases (Weel-Baumgarten, 2018). The accumulated knowledge from such medicine was a challenge to be passed from one generation the other, due to intergenerational barriers. It was later noted that various challenges are leading to adverse events to patients in the 20th century, which needed to be solved using the right communication skills among healthcare professionals. Effective communication skills were noted as the best chances of affecting a cure.Patient Safety Goals Essay. Up to date, the healthcare fraternity recognizes how important it is to have a healing environment and the way effective communication impacts on the course of a disease and illness. During the healthcare training courses, Doctors and nurses are treated on different communication styles, where nurses are trained on being more descriptive of the clinical situations.Patient Safety Goals Essay. Doctors are trained on being very concise, and all the healthcare parties are taught on the use of standardized communication tools in bridging the difference experienced in the communication styles. For example, the Situation, Background, Assessment and Recommendation tool (SBAR) tool was developed in 2002 and has been implemented in most of the healthcare systems, for example, the Kaiser Permanente (Bonds, 2018).Patient Safety Goals Essay. These tools are used for communication efficiency, and as the key component of ensuring that the patient’s safety is provided. The SBAR tool acts as one of the techniques through which a framework of communication is provided between the healthcare team members on the situation of a specific patient. SBAR is a tool used for easy remembering and is used in the creation of mechanisms that are crucial in the creation of any diagnostic conversation, especially the critical conversation about a patient’s case which needs a clinician’s immediate attention and action.Patient Safety Goals Essay. The tools allow an easy and a focused way of setting expectations between the interdisciplinary team members on what shall be communicated, in what manner, which is all beneficial for transfer of information and cohesive teamwork. The SBAR tool also helps in coming up with the desired critical thinking skills and makes clinicians familiar with how to communicate effectively. Currently, guidelines have been provided on how to communicate with the Physicians using the SBAR process and how to carry out the SBAR technique in details and integrate all the healthcare professionals.Patient Safety Goals Essay. Various other methods for enhancing communication in healthcare have as well been developed, which all lead to the safety of patients and quality healthcare. They are efficient as proper methods of ensuring proper monitoring of healthcare communication, alongside other technological tools being developed today.Patient Safety Goals Essay.
In conclusion, achieving the effective communication goal in the diagnostic procedures in healthcare is an individual responsibility where every professional involved in the care process must give all the necessary information needed for effective treatment of the patient, which ensures safety and quality in healthcare.Patient Safety Goals Essay.