Leveraging Human Capital Essay Assignment

The healthcare industry has been denoted as ever-changing and employee-driven. According to George & Massey (2020), the effectiveness of any healthcare organization is determined by diverse factors, including the ability of the workers to perform to their best level and to accord the required services. Workforce assets, called human capital, denote healthcare professionals’ roles and positions. In the ever-changing healthcare sector, human capital has been identified as an indispensable asset, determining the organization’s ability to meet its daily goals and objectives of addressing diverse patient needs (Alahiane et al., 2023).

Tasks and Performance Indicators That Contribute To The Overall Employee Performance On The Job Leveraging Human Capital Essay Assignment

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The healthcare organization comprises a diverse or wide range of tasks ranging from direct care, support roles, and administrative activities. Key organizational tasks include providing high-quality pediatric care and neonatal and obstetric care, focusing on better patient safety and compliance with set healthcare policies and regulations. According to Scott et al. (2022), workers’ performance indicators provide workers’ productivity regarding defined roles, patient feedback, and ability to meet set goals regarding care delivery. On the other hand, these are metric measurables that define workers’ effectiveness and efficiency in their diverse roles. Indicators impacting workers’ performance are patient satisfaction scores, productivity scores, and adherence to clinical protocols.

Patient feedback and satisfaction scores are crucial for measuring the quality and effectiveness of care providers/professionals. According to Jones et al. (2019), these scores denote patient experience in the hands of care providers and are influenced by care efficiency, professionalism, communication, and care providers’ empathy. On the other hand, care providers’ adherence to clinical protocols ensures that the care practice accorded to patients is consistent and evidence-based, hence improving or achieving the best care outcomes. On the other hand, workers’ productivity metrics, i.e., the number of patients seen in a day, give insight into the effectiveness and efficiency of the workplace (Alahiane et al., 2023). The diverse performance indicators are essential for enhancing workers’ performance in their respective roles and expertise in addressing patient needs.

Identifying Worker’s Strengths and Skills To Leverage Their Performance

Identifying and leveraging workers’ skills ensures they produce their best possible or optimize their performance. This process entails assessing workers’ strengths and skills, which may be carried out via peer evaluation performance reviews and skills assessment. According to Scott et al. (2022), healthcare leaders, through the implementation of performance reviews, get the ability to understand their workforce strengths, areas that need improvement, and future individual development plans. The obtained information from the skills assessment process helps the employer, management, and organizational leadership unit identify specific competencies that workers are required to train further or improve on to remain effective based on the expected outcomes. Leveraging Human Capital Essay Assignment

Regarding the focused healthcare organization, assessing workers will help align their identified strengths with their roles, maximizing their input and overall satisfaction. For example, a nurse with strong communication skills may be well suited to serve in patient education services/roles, while one with organizational skills may serve in the administration. Organization leaders must understand and utilize workers’ strengths, improving worker performance and team dynamics.

Strategies to Improve Employee Performance & How I Will Reward Employees for Performance Improvement

Improving employee performance goes a long way to benefit the organization, including performance, productivity, worker and patient satisfaction, and an ever-motivated team of workers. Improving worker’s performance demands a well-planned strategy or integration of a multifaceted approach, which entails training, feedback, reward, and incentives. According to Graham & Woodhead (2021), workers’ training should be tailored to the specific organizational and workers’ needs. It may take different approaches, such as workshops, leadership development programs, and continuing education. Offering growth opportunities improves workers’ skills and motivates them to commit to the organization. According to Damery et al. (2021), coaching and feedback are key to constructively motivating workers toward improved performance. More so, a positive feedback culture helps workers understand and use their strengths, while coaching fosters a sense of ownership for their (workers) development.

Rewards and incentives provide a key worker motivation strategy. Rewards may entail monetary bonuses after workers achieve a certain level of performance. Other rewards may include setting up recognition programs recognizing workers’ achievements and career advancement opportunities. On the other hand, incentives such as flexible working hours, paid time off, and stipends for professional development would be factored in to motivate employees to give their best. Setting a well-defined reward program will be key to the organization to reinforce positive worker behaviors and values. Leveraging Human Capital Essay Assignment

Integrating Rewards and Incentives

As competition heightens in the healthcare sector, successful organizations have been defined by their ability to effectively address patients’ needs and effectively manage, motivate, and empower their workforce. According to George & Massey (2020), the organization must develop and implement a well-defined rewards and incentive plan that aligns with the organization’s standards and expectations of the workers. However, an effective, rewarding strategy demands regular evaluation and updating to ensure it meets the organizational dynamics and needs of the workforce. More so, a happy workforce translates to equally happy patients; hence, it is a strategy that would be greatly integrated. Alahiane et al. (2023) identified that offering competitive compensation for workers and implementing performance-oriented bonuses are key facets aligned with attracting and retaining top talent. Non-monetary rewards such as promotion and recognition contribute to workers’ satisfaction, hence undivided loyalty. Through a well-formulated and comprehensive rewards program, the healthcare organization will motivate employees and improve the retention rate and the organization’s competitive edge.

Unique Benefits Or Programs Adopted To Retain and Recruit Employees

The healthcare organization would greatly benefit from two unique benefits while gaining a competitive advantage: a comprehensive wellness program for the workers and tuition reimbursement. According to Jones et al. (2019), tuition reimbursement programs help workers advance their skills and education, which overly benefits their personal growth and organization as they become more effective in their roles. Such a program would be a foundation to attract ambitious professionals while helping them retain the already employed by offering a well-set career development path. On the other hand, comprehensive wellness programs would be key for workers’ management as they would help address their emotional, mental, and physical needs. By addressing workers’ needs and well-being, the organization would demonstrate respect and commitment to meeting workers’ needs (Scott et al., 2022). This would lead to job satisfaction, a low rate of worker absenteeism, and a supportive and positive work environment. Leveraging Human Capital Essay Assignment

Vision for Organization Culture

The Women’s & Children’s Service Line’s vision is ‘cultivating an organization and environment where employees are identified as stakeholders and important assets.’ This vision would motivate the establishment and support for a culture that emphasizes teamwork, employee growth and learning, and respect. By ensuring workers are valued and supported, the organization can improve its overall image and competitive edge as it will retain and attract the best workers, which would translate to improved patient outcomes.

Key facets should be integral to successfully implementing this vision and culture, including inclusivity, work-life balance, workers’ well-being, and professional development. According to George & Massey (2020), inclusivity will ensure that all workers are respected and valued despite their differences or diversity. In contrast, work-life balance will address workers’ well-being by enabling them to manage their personal and professional responsibilities. Overall, workers would thrive in such a culture whereby they would feel satisfied, motivated, and committed to excellence.

In conclusion, leveraging human capital in the ‘Women’s & Children’s Service Line’ would be essential for organizational success. By identifying and leveraging key workers’ performance indicators and developing evidence-based approaches to improve workers’ performance, the healthcare organization would successfully enhance workers’ performance, engagement, and overall performance. By integrating rewards and incentives while developing a culture of inclusivity, they could attract and retain the best and top talents. Recognizing, valuing, and respecting workers as an integral part of the ‘Women’s & Children’s Service Line,’ the organization will remain competitive in delivering high-quality care. Leveraging Human Capital Essay Assignment

References

Alahiane, L., Zaam, Y., Abouqal, R., & Belayachi, J. (2023). Factors associated with recognition at work among nurses and the impact of recognition at work on health-related quality of life, job satisfaction and psychological health: a single-centre, cross-sectional study in Morocco. BMJ open, 13(5), e051933. https://doi.org/10.1136/bmjopen-2021-051933

Damery, S., Flanagan, S., Jones, J., & Jolly, K. (2021). The Effect of Providing Staff Training and Enhanced Support to Care Homes on Care Processes, Safety Climate and Avoidable Harms: Evaluation of a Care Home Quality Improvement Programme in England. International journal of environmental research and public health, 18(14), 7581. https://doi.org/10.3390/ijerph18147581

George, V., & Massey, L. (2020). Proactive Strategy to Improve Staff Engagement. Nurse leader, 18(6), 532–535. https://doi.org/10.1016/j.mnl.2020.08.008

Graham, R. N. J., & Woodhead, T. (2021). Leadership for continuous improvement in healthcare during the time of COVID-19. Clinical radiology, 76(1), 67–72. https://doi.org/10.1016/j.crad.2020.08.008

Jones, D., Molitor, D., & Reif, J. (2019). What do Workplace Wellness Programs do? Evidence from the Illinois Workplace Wellness Study. The quarterly journal of economics, 134(4), 1747–1791. https://doi.org/10.1093/qje/qjz023

Scott, G., Hogden, A., Taylor, R., & Mauldon, E. (2022). Exploring the impact of employee engagement and patient safety. International journal for quality in health care : journal of the International Society for Quality in Health Care, 34(3), mzac059. https://doi.org/10.1093/intqhc/mzac059

Womens & Childrens Service Line
Advocate Health, Atrium Health, Wake Forest Health @ HighPoint Medical Center Leveraging Human Capital Essay Assignment

Throughout this course, you have analyzed your current work environment to identify the acquiring, developing, and training practices. Employees are the biggest asset and contribute to the culture and overall performance of the organization. This project requires you to determine how to leverage the human capital within your organization. Use the research you have compiled throughout this course to determine how to appropriately develop and motivate your employees.

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Develop a written proposal (1,000-1,250 words), discussing performance indicators, rewards and incentives, and a plan for motivating employees. Your proposal must include the following:

Describe tasks and performance indicators that contribute to the overall employee performance on the job.
How will you identify an employee’s strengths and skills to leverage their performance?
Develop strategies to improve employee performance. How will you provide employees with rewards and incentives for performance improvement?
How will you integrate rewards and incentives to remain competitive in the marketplace?
Identify two unique benefits or programs offered by companies to retain and recruit employees. Explain how each would be of advantage over the competition.
Describe a vision for the overall culture you aspire to develop in your organization, relative to the employees being one of the most important company assets.
Cite and reference a minimum of five scholarly sources.

Prepare this assignment according to the guidelines found in the APA Style Guide, l Leveraging Human Capital Essay Assignment