iT Management help on Aspects of IT Essay.

Information technology refers to one of the most important aspect which shall be kept in mind while taking into consideration the various functions of management. Information technology has been considered to be one of the most of the crucial aspects in the tourism (Hotel Hilton) & health care industry (Canberra Hospital). Increase in the levels of competition within both the sectors can be overcome with the help of implementation of the new IT technologies. Use of the emerging, innovative IT technologies within the entire sector would help in order to enhance the effectiveness & efficiency of that particular industry.iT Management help on Aspects of IT Essay.

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Hotel Hilton refers to an international chain of hotels & resorts. It includes the various luxury hotels providing world class accommodation & services to its visitors. In the year 1943, Hotel Hilton became first coast to coast hotel. Hotel Hilton refers to one of the most powerful & recognizable hotels all across the globe. Canberra Hospital refers to a public hospital situated in Canberra. This hospital is widely known as a teaching hospital for the students of University of Canberra specializing in the field of Nursing.iT Management help on Aspects of IT Essay.

The implementation of information technology would help in order to maintain the levels of competition. Use of the emerging, innovative IT technologies within the entire sector would help in order to enhance the effectiveness & efficiency of that particular industry.

It must be noted that, only the creative & innovative people would survive within this competitive environment. This research paper would provide a framework that utilization of technology in the two sectors i.e. Tourism & Health Care Industry has helped them to adopt various innovative styles in the market place. Information technology (IT) in the health care sector would help to improve the quality, efficiency & safety of the same. The use of one of the IT tools in the tourism sector i.e. Marketing Decision Support System (MDSS) would help this sector in order to support, organize, collect & disseminate the information in the entire decision making model or system (SAP, 2005).iT Management help on Aspects of IT Essay.

Literature review

Tourism Sector – Hotel Hilton:Organizational: The use of information technology in Hotel Hilton would help in order to upgrade the entire tourism sector. The use of IT would also provide the Hotel Hilton a well defined structure which might help in order to take up all the important decisions. Tourism Management Information System (TourMIS) refers to one of the main information system which might help in the supply of information as well as help in fair decision making within this sector (Wober, 2003). The TourMIS would take into consideration the following things which might help in the transformation of the data which would get converted into a useful piece of information. TourMIS would majorly take into consideration the following aspect such as:iT Management help on Aspects of IT Essay.

Þ      Database which would help to conduct marketing research on the tourism sector

Þ      Different types of programs which might help in the maintenance of database as well as keep a track record for all the users in the same.

With the help of TourMIS, various interactive applications could be used. This would help in the expansion of the tourism sector amongst the various hotels which are already there within this sector.iT Management help on Aspects of IT Essay.

According to WTO, it has been seen that “the key to success for the tourism sector could be seen with regards to the identification of the needs of the customers & to reach the potential customers”. The use of IT in Hotel Hilton would help the Hotel Hilton to possess high levels of growth amongst the organization. The use of new & emerging information technology would help in order to serve the requirements of the clients in a much defined manner. The use of IT in Hotel Hilton shall be implemented due to the size & the increasing complexities of the demand within this sector (Buhalis, 2008).iT Management help on Aspects of IT Essay.

Legal: Implementation of the Attendance Management System i.e. AMS within the tourism sector would be used as one of the IT tools within this sector. This tool would help in order to keep track of the information related to employees. This IT tools has been referred to as one of the legal aspects. This IT tool would help the Hotel Hilton in regards to the personnel availability, planning, & scheduling. This system also takes into account some of the related information such as shift of an employee, presence of an employee, & the kind of job he is dealing with etc. This system also helped them to reduce their loading & unloading time, reduce the costs as well (Shah & Shin, 2006).iT Management help on Aspects of IT Essay.

Material Management: The Marketing Decision Support System (MDSS) refers to a tool in information technology (IT) which is used within Hotel Hilton. MDSS helps in order to have a competitive edge as compared to any other IIT tools used by this sector. This type of IT tool helps in collecting, disseminating, storing & processing of the information (SAP, 2005).iT Management help on Aspects of IT Essay.

Inventory Management: With the implementation of information technology such as computer reservation system (CRSs) would help to satisfy the needs of the travelers. This system would be helpful to access, compare & contrast the valuable information. The implementation of IT technique i.e. CRS would cover the various aspects of inventory management in case of tourism industry. Such type of IT system would help in order to provide on the spot confirmation as well as speedy documentations. Such type of systems would provide high levels of flexibility & give an opportunity to the travelers to book the tickets “last minute” (Buhalis, 2008). This system would also help in understanding the needs of the customers & provide improvised information to its customers.iT Management help on Aspects of IT Essay.

Purchasing Procedures: The purchasing procedures in case of IT tools have been designed in order to carry forward the purchasing procedures within the tourism sector. The purchasing IT tool i.e. Marketing Decision Support System (MDSS) would help in order to design as well as maintain some of the most important evidences which would be required to follow the decision support system. This tool would help in the processing of the documents which would be required in order to carry on the purchasing procedures (Shah & Shin, 2006).MDSS would add as an advantage within a particular sector. This system also helps the strategic managers in handling document editing, access, copying etc. This tool would help the tourism sector to keep a full track of all the documents.iT Management help on Aspects of IT Essay.

Ongoing vendor evaluation post procurement: The main aim of the tourism or the hotel sector is to provide one of the best services to its visitors. One of the IT tools which shall be used by the hotel Hilton refers to Master Control QAAD. This would help in order to keep a look regarding the current visitors as well as make sure that these visitors shall stick to them in the years to come. Bestowing the visitors with the best quality & levels of safety at an appropriate cost refers to one of the main aspect in the tourism sector. It must be taken into consideration that, vendor access would help in order to create an environment which would be safer, orderly working environment within the Hilton.iT Management help on Aspects of IT Essay.

Health Care Sector – Canberra Hospital:

Organizational: The use of information technology in the health care sector could be seen with the proper collection, storage, retrieve as well as transfer of information in a much structured manner. The use of IT would help the organization to club the applications in three different applications. The response in the implementation of IT within health care sector i.e. Canberra Hospital could be seen in regards to the following:iT Management help on Aspects of IT Essay.

Þ      Administrative & financial system which would help in the billing, accounting & various other tasks

Þ      Infrastructure which would help to support the various clinical applications

Þ      Various clinical applications which would help to provide input in the health care process

One of the basic reasons to implement information technology within the Canberra Hospital would be to improve the quality of service provided to the patients. The health care sector would be quite helpful to provide better knowledge & act as a tool which would help in order to integrate, upgrade the information. Implementation of IT would provide better coordination & provide world class care to its patients. Based upon the survey conducted by Institute of Medicine (IOM), it has been seen that approximately 44,000-98,000 people die due to medical errors (Wober, 2003). Therefore, implementation of the various IT tools in the health care sector would help in order to further improve health care sector.iT Management help on Aspects of IT Essay.

Legal: Implementation of security management system i.e. SMS should be used by the Canberra Hospital in order to have full control over the security & take into consideration the requirement of the business operations (SAP, 2005).

Material Management: The implementation of the SAP ERP within the healthcare organizations would help them to manage the material in the most effective & efficient manner. This software would help in order to reduce the cost, streamline the process of managing the patients, meet new data & practice better decision making (Medpac, 2004).iT Management help on Aspects of IT Essay.

With the applicability of the SAP ERP within the health care sector would help to manage the following functions within material management. They are as under:

Þ      Budgeting: Budgeting refers to the first aspect which could be taken into consideration by forecasting, rolling as well as update the budgets in order to meet the requirements.

Þ      Cost & management regarding the profitability: With the implementation of SAP ERP, the cost & the profitability within the health care sector could be managed in a much simplified manner (Buhalis, 2008).iT Management help on Aspects of IT Essay.

Þ      Financial & management accounting: With the help of SAP ERP, proper books of accounts could be maintained. This would help in managing the materials in the most cost effective & efficient manner. This would help in the proper reconciliation of the books of accounts; audit the books of accounts, etc (SAP, 2005).iT Management help on Aspects of IT Essay.

Inventory Management:  The inventory management system (IMS) used in the health care sector would help in order to cover the following activities such as reduction in the stocks, production planning, demand forecasting, sales & operations planning, material planning, etc. This type of an IT technique would be quite helpful in providing competitive advantage as compared to the various other IT tools used within the same sector (SAP, 2005). The inventory management system within the Canberra Hospital would help in order to manage the flow of the materials such as surgical instruments, stock of bandages, rooms available in a particular hospital. This IT tool would also help in the utilization of the people involved within the hospitality sector. Inventory management system in the health care system would help in order to manage the various internal activities & communicate with the customers (Wober, 2003).iT Management help on Aspects of IT Essay.Purchasing Procedures: Canberra Hospital uses communication management system (CMS) or an IT tool in order to take into consideration the purchasing procedures. This IT tool has been considered to be one of the exclusive tools which help in tracking of information about the important resources and action. The healthcare industry uses the communication management system (CMS) to generate accountability for authored content (logs), faster updates, and cooperation between parties (Buhalis, 2008).

Ongoing vendor evaluation post procurement: The main aim of health care sector is to provide quality, safety at an appropriate cost. One of the IT tools which shall be used by the Canberra hospital refers to Master Control QAAD. This would help in order to keep a look regarding the current number of patients being admitted as well as keep a well maintained track record regarding their sickness, the doctor involved in the same, etc.  It must be taken into consideration that, vendor access would help in order to create an environment which would be safer, orderly working environment within Canberra hospital. This would further help in much controlled as well as provide high levels of quality while treating the patients. The entire team would be supportive in accessing the vendors (Brien, 2009).iT Management help on Aspects of IT Essay.