Interview and Interdisciplinary Issue Identification Essay

Interview and Interdisciplinary Issue

Interviewer: Sadeena Peterson

Interviewee: Kiara Sweat

1. What is your position within the organization?

• ER Nurse

2. What are your primary duties in your position?

• Triage and stabilize patients

3. How would you describe some current or past issues within your organization?

• The issue is the emergency room is having to hold all medical, telemetry, stepdown and ICU admits in the ER so that the staff nurses on these floors are not over worked. Which in turn causes the ER to have a 9 hour wait to be seen and no beds for new patients.

4. How did or do these issues affect your ability to complete your duties?

• It has been a great impact on my abilities to complete my duties because while we are holding so many admissions in the ER, we still have to see other new patients coming in and we’re having to triage them and see them in the hallway. Interview and Interdisciplinary Issue Identification Essay Assignment

5. Do you feel that leadership has tried to make efforts in addressing these issues?

• Yes, leadership has made an effort to address these issues.

6. If so, what has been done and what were the results?

• Leadership is now calling in the supervisors to these different floors to come in and take over the care of these patients that we have in holding for them.

7. What is the general attitude toward interdisciplinary collaboration at your organization?

• The general attitude towards these issues is that they are working to fix them.

8. Do you feel that there is effective collaboration between interdisciplinary teams?

• For the most part, when it comes to patient safety, whoever is the charge nurse and the department itself, collaborate effectively together.

9. What do you hope will make these issues better within your organization?

• Fixing the staff shortage and the floor nurses not wanting to take patients would be a step in the right direction. Interview and Interdisciplinary Issue Identification Essay Assignment
  

  ORDER HERE A PLAGIARISM-FREE PAPER 

Summary of Interview

I had the opportunity to interview an ER Nurse by the name Kiara Sweat, who works in our healthcare organization. She is responsible triage and stabilizing patients. She mentioned that the issue is the emergency room has to hold all medical, telemetry, stepdown and ICU admits in the ER so that the staff nurses on these floors are not overworked. This in turn causes the ER to have a 9-hour wait to be seen and no beds for new patients. She stated that overcrowding and long waiting times in the ER has been a great impact on her ability to complete her duties because while they are holding so many admissions in the ER, they still have to see other new patients coming in and have to triage them and see them in the hallway. She also pointed out that the healthcare organization’s leadership has made an effort to address these issues by calling in the supervisors to the different floors to come in and take over the care of the patients that they have in holding for them. Additionally, she claimed that the general attitude toward interdisciplinary collaboration at the organization is that they are working to fix them. When it comes to patient safety, whoever is the charge nurse and the department itself, collaborate effectively together.

Issue Identification

Long wait times and high patient volumes are detrimental to everyone involved, from the well-being of the patients to the sanity of the personnel. This is due to the fact that healthcare workers are overburdened with a large patient population and must respond quickly to everyone’s needs, increasing the likelihood of accidental mistakes being made by the medical team (Jung et al., 2021). Patients face a number of negative repercussions as a direct result of congestion and excessive waiting times, including extended stays in the hospital, frustration, pain, greater risk of hostility and aggression, and higher overall healthcare costs. Healthcare workers’ morale will also plummet as a result of all these issues, leading to lower productivity and an unwelcoming atmosphere for both patients and professionals (Jung et al., 2021).  Interview and Interdisciplinary Issue Identification Essay Assignment

Evidence-Based Interdisciplinary Solution

Working together as a team is necessary in emergency rooms in order to improve both the patient’s sense of security and their degree of contentment with the care they get. Collaboration among members of the interdisciplinary team brings unique perspectives and expertise to the table. Because of this, they are better able to identify the areas of the unit that need improvement as well as its strong points and flaws. When medical practitioners work collaboratively, they are able to pool their unique sets of knowledge, experience, and perspectives in order to make better judgments and address complex issues (Buljac-Samardzic et al., 2020).

When applied to the emergency room, the Lean theory of change may foster cross-departmental cooperation that ultimately leads to a more effective solution. The lean theory is an individual-centered strategy that seeks to optimize processes, increase the predictability of those processes, and support team members by standardizing their tasks. Furthermore, it improves the process’s overall fluidity and implements the tools that enable staff members to highlight bottlenecks and inadequacies. This will guarantee that any required adjustments are done so that the process can yield its full potential (Rotter et al., 2019). The lean theory may help healthcare organizations boost their productivity and performance in all areas of operation. The overarching goal of theory in the field of medicine is to provide the highest possible level of treatment to clients while minimizing the number of hours spent waiting for care, which may render a client’s health situation worse. Interview and Interdisciplinary Issue Identification Essay Assignment

Leadership Strategies towards an Interdisciplinary Solution

Integrating the Lean change theory and recognizing and improving the flow of operations are both proven to benefit greatly from interdisciplinary cooperation. Using a collaborative leadership strategy is a great endeavor to implement change across the organization. To achieve a goal, a collaborative leadership style puts the spotlight on a diverse team of people, each of whom brings something special to the table (Busari et al., 2017). As a corollary, emergency rooms rely on interdisciplinary teams comprised of specialists from several fields to provide quality treatment to patients in a timely manner without incurring unnecessary complications (Busari et al., 2017). The patient’s needs can be addressed and high-quality treatment provided by a team of healthcare professionals working together in the emergency room (Jung et al., 2021).

Collaboration Approaches for Interdisciplinary Teams

Emergency rooms are complex places with patients who have varying requirements. Therefore it takes a team effort with specialists from many fields to provide quality treatment. The interdisciplinary approach has been shown to be an essential part of providing high-quality emergency treatment, and it has been backed up by several studies. Working together, healthcare providers may better address patients’ issues, arrive at joint judgments, and address their specific requirements. Patient safety and satisfaction, and the efficiency with which work and patients are handled are all improved thanks to the interdisciplinary team’s collaborative efforts (Boiko et al., 2020). The implementation of a collaborative team strategy in the emergency department may be made easier by forming teams based on individual units. The members of this team include staff nurses, head nurses, doctors, supervisors, emergency specialists, managers, and a variety of other medical professionals. The team’s primary objective will be to improve the efficiency as well as the standard of the services they provide. This will be accomplished by assessing, amending, and finding solutions to patient issues via collaborative efforts that take the form of discussion forums and conferences. Interview and Interdisciplinary Issue Identification Essay Assignment

References

Boiko, O., Edwards, M., Zschaler, S., Miles, S., & Rafferty, A. M. (2020). Interprofessional barriers in patient flow management: An interview study of the views of emergency department staff involved in patient admissions. Journal of Interprofessional Care, 35(3), 334-342. https://doi.org/10.1080/13561820.2020.1760223

Buljac-Samardzic, M., Doekhie, K. D., & Van Wijngaarden, J. D. (2020). Interventions to improve team effectiveness within health care: A systematic review of the past decade. Human Resources for Health, 18(1). https://doi.org/10.1186/s12960-019-0411-3

Busari, J., Moll, F., & Duits, A. (2017). Understanding the impact of interprofessional collaboration on the quality of care: A case report from a small-scale resource limited health care environment. Journal of Multidisciplinary Healthcare, 10, 227-234. https://doi.org/10.2147/jmdh.s140042

Jung, H. M., Kim, M. J., Kim, J. H., Park, Y. S., Chung, H. S., Chung, S. P., & Lee, J. H. (2021). The effect of overcrowding in emergency departments on the admission rate according to the emergency triage level. PLOS ONE, 16(2), e0247042. https://doi.org/10.1371/journal.pone.0247042

Rotter, T., Plishka, C., Lawal, A., Harrison, L., Sari, N., Goodridge, D., Flynn, R., Chan, J., Fiander, M., Poksinska, B., Willoughby, K., & Kinsman, L. (2018). What is lean management in health care? Development of an operational definition for a Cochrane systematic review. Evaluation & the Health Professions, 42(3), 366-390. https://doi.org/10.1177/0163278718756992 Interview and Interdisciplinary Issue Identification Essay Assignment