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Hospitality Company Essay.
Hospitality business has always been known for its almost unlimited career and employment opportunities. As hospitality companies strive to satisfy sophisticated customer needs and to align individual employee goals with the broader strategic organizational objectives, providing employees with sound benefits and rewards remains the critical component of their market success. In this context, Carlson is one out of several global companies which provide a wide range of hospitality services and work to satisfy professional and individual needs of their employees.Hospitality Company Essay.
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Introduction Hospitality business has always been known for its almost unlimited career and employment opportunities. As hospitality companies strive to satisfy sophisticated customer needs and to align individual employee goals with the broader strategic organizational objectives, providing employees with sound benefits and rewards remains the critical component of their market success. In this context, Carlson is one out of several global companies which provide a wide range of hospitality services and work to satisfy professional and individual needs of their employees.Hospitality Company Essay.
It should be noted, that Carlson is well known as a global group working in hospitality sector, which covers a wide range of hospitality services and initiatives. Hotel, marketing, travel, and restaurant services are designed and combined in ways that turn customer loyalty and commitment into the central element of Carlson’ performance, and lead Carlson to fulfilling “client needs with a true service heart” (Carlson, 2009).Hospitality Company Essay.
Where Carlson strives to become the most respected private company in the world, its employees readily turn into effective tools of organizational improvement, moving the company to market and professional excellence. Thus, the success of all organizational initiatives at Carlson depends on whether the company is able to motivate its employees, to diversify its workforce, and to provide workers with the wide range of benefits and rewards.Hospitality Company Essay.
From the viewpoint of employment opportunities, “Carlson, one of America’s largest privately owned companies, is looking for great people to join the team. Our culture encourages employees to motivate, share ideas, take risks, lead and care about making a difference” (Carlson, 2009). The company’s official website provides potential employees with extensive and convenient job search opportunities, and while individuals seek to meet their multiple employment criteria, Carlson seems to be able to satisfy these sophisticated employment needs.
Administrative services, communications, customer service, finance, human resources, marketing – those in need for a job have a chance to become members of Carlson’s team. Employees who work to contribute into the company’s organizational success are offered a whole set of benefits. These include health benefits (dental care, sick leave, on-site MinuteClinic, etc. ), insurance coverage (life insurance, long-term care insurance, pet insurance group discount, etc.Hospitality Company Essay.
), financial resources (401 (k) plan, Spire Credit Union, Pretax spending accounts, Tuition reimbursement programs, etc. ), and discounts (on-site amenities and fitness services) (Carlson, 2009). In addition, a wide range of marketplace competitive compensations are expected to provide employees with additional workplace stimuli and motivation. These are included in Carlson’s Total Rewards portfolio. The portfolio is designed to facilitate employees’ career paths and provide them with a unique chance to influence their rewards through exceptional performance (Carlson, 2009).
More importantly, Carlson seeks to help employees maintain their work-life balance through vacation, adoption assistance, child care subsidy, eldercare referral services, alternative work arrangements, mental health benefits, educational webinars, etc. (Carlson, 2009). As a result, Carlson stands out as the hospitality group which works to combine employee benefits with better customer satisfaction, and which positions itself as the company able to balance customer needs with professional and career needs of employees. Conclusion
Employees are the critical components of any organization’s market success. In hospitality business, employees are expected provide customers with high quality care and to contribute into companies’ organizational growth. Carlson provides its employees with a whole set of benefits and rewards, which work to improve workplace performance and motivate employees on their way to professional and organizational excellence. References Carlson. (2009). Benefits & Total rewards. Carlson. Retrieved April 27, 2009 from http://www. carlson. com/careers/benefits. cfm.Hospitality Company Essay.