Engaging Patients To Improve Quality of Care Assignment Essay

Discussion Post Response

It is true that for a healthcare organization to grow, changes that improve care and service delivery must be regularly made. Changes such as the implementation of evidence-based interventions and quality improvements are significantly linked to the delivery of safe, affordable, and high-quality care which has consequently led to improved patient outcomes and satisfaction. Organizational leaders and nurse leaders are charged with the responsibility of designing and overseeing such changes. However, for a successful change to be realized, various stakeholders including nurses, patients, and lower-level employees need to be incorporated into the change process. Similarly, for a successful change to be realized, the organizers need to lay down a detailed plan, an action plan, which will guide the change process. An action plan is a guide that describes the day-to-day activities of the change process. It describes the activities to be done by whom and when, and the resources required to accomplish the tasks (Stouten et al., 2018). Engaging Patients To Improve Quality of Care Assignment Essay

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Although various change processes have different and unique models, a general model for change management in a healthcare organization includes the following steps: identify the reasons why the change is to be made and inform relevant persons, engage relevant stakeholders that are core to the change process in designing a roadmap and action plan that will guide the change process, educate relevant personnel that will be core in the implementation of the change, initiate the change process together with the team and evaluate progress (Stouten et al., 2018). A key component in this change process is timely and effective communication at all levels.  Another key component is engaging various stakeholders in planning and implementation. By doing so, they feel they own the process thus significantly reducing any resistance to change by stakeholders (Bombard et al., 2018). Indeed, planning and executing changes in a healthcare organization is a tedious process that requires numerous forms of input including personnel, time, and resources. Engaging Patients To Improve Quality of Care Assignment Essay

References

Bombard, Y., Baker, G. R., Orlando, E., Fancott, C., Bhatia, P., Casalino, S., Onate, K., Denis, J., & Pomey, M. (2018). Engaging patients to improve quality of care: A systematic review. Implementation Science, 13(1). https://doi.org/10.1186/s13012-018-0784-z

Stouten, J., Rousseau, D. M., & De Cremer, D. (2018). Successful organizational change: Integrating the management practice and scholarly literatures. Academy of Management Annals, 12(2), 752-788. https://doi.org/10.5465/annals.2016.0095 Engaging Patients To Improve Quality of Care Assignment Essay