Dashboard Metrics Evaluation Essay
Note: Your evaluation of dashboard metrics for this assessment is the foundation on which all subsequent assessments are based. Therefore, you must complete this assessment first. Write a report for a senior leader that communicates your evaluation of current organizational or interprofessional team performance with respect to prescribed benchmarks set forth by government laws and policies at the local, state, and federal levels. In addition, advocate for ethical action to address benchmark underperformance and explain the potential for improving the overall quality of care and performance, as reflected on a performance dashboard. Review the performance dashboard metrics, as well as relevant local, state, and federal laws and policies. Consider the metrics that are falling short of the prescribed benchmarks. Structure your report so that it will be easy for a colleague or supervisor to locate the information they need, and be sure to cite the relevant health care policies or laws when evaluating metric performance against established benchmarks. Note: Remember that you can submit all, or a portion of, your draft report to Smarthinking for feedback, before you submit the final version for this assessment. If you plan on using this free service, be mindful of the turnaround time of 24–48 hours for receiving feedback. Dashboard Metrics Evaluation Essay. Preparation Choose one of the following three options for a performance dashboard to use as the basis for your evaluation: Option 1: Dashboard Metrics Evaluation Simulation Use the data presented in the Dashboard and Health Care Benchmark Evaluation multimedia activity as the basis for your evaluation. Note: The writing that you do as part of the simulation could serve as a starting point to build upon for this assessment. Option 2: Actual Dashboard Use an actual dashboard from a professional practice setting for your evaluation. If you decide to use actual dashboard metrics, be sure to add a brief description of the organization and setting that includes: The size of the facility that the dashboard is reporting on. The specific type of care delivery. The population diversity and ethnicity demographics. The socioeconomic level of the population served by the organization. Note: Ensure your data are Health Insurance Portability and Accountability Act (HIPAA) compliant. Do not use any easily identifiable organization or patient information. Option 3: Hypothetical Dashboard If you have a sophisticated understanding of dashboards relevant to your own practice, you may also construct a hypothetical dashboard for your evaluation. Your hypothetical dashboard must present at least four different metrics, at least two of which must be underperforming the prescribed benchmark set forth by a federal, state, or local laws or policies. In addition, be sure to add a brief description of the organization and setting that includes: The size of the facility that the dashboard is reporting on. The specific type of care delivery. The population diversity and ethnicity demographics. The socioeconomic level of the population served by the organization. Note: Ensure your data are HIPAA compliant. Do not use any easily identifiable organization or patient information. Requirements The report requirements outlined below correspond to the scoring guide criteria, so be sure to address each main point. Read the performance-level descriptions for each criterion to see how your work will be assessed. In addition, be sure to note the requirements for document format and length and for supporting evidence. Evaluate dashboard metrics associated with benchmarks set forth by local, state, or federal health care laws or policies. Which metrics are not meeting the benchmark for the organization? What are the local, state, or federal health care policies or laws that establish these benchmarks? What conclusions can you draw from your evaluation? Are there any unknowns, missing information, unanswered questions, or areas of uncertainty where additional information could improve your evaluation? Analyze one challenge that meeting prescribed benchmarks can pose for a heath care organization or interprofessional team. Consider the following examples: Strategic direction. Organizational mission. Resources. Staffing. Financial: Operational and capital funding. Logistical considerations: Physical space. Support services (any ancillary department that gives support to a specific care unit in the organization, such as pharmacy, cleaning services, dietary, et cetera). Cultural diversity in the organization and community. Procedures and processes. Address the following: Why do the challenges you identified contribute, potentially, to benchmark underperformance? What assumptions underlie your conclusions? Evaluate a benchmark underperformance in a heath care organization or interprofessional team that has the potential for greatly improving overall quality or performance. Focus on the benchmark you chose to target for improvement. Which metric is underperforming its benchmark by the greatest degree? Which benchmark underperformance is the most widespread throughout the organization or interprofessional team? Which benchmark affects the greatest number of patients? Which benchmark affects the greatest number of staff? How does this underperformance affect the community that the organization serves? Where is the greatest opportunity to improve the overall quality of care or performance of the organization or interpersonal team and, ultimately, to improve patient outcomes, as you think about the issue and the current poor benchmark outcomes? Advocate for ethical action, directed toward an appropriate group of stakeholders, to address a benchmark underperformance. Who would be an appropriate group of stakeholders to act on improving your identified benchmark metric? Why should the stakeholder group take action? What are some ethical actions the stakeholder group could take that support improved benchmark performance? Organize content so ideas flow logically with smooth transitions. Proofread your report, before you submit it, to minimize errors that could distract readers and make it more difficult for them to focus on the substance of your evaluation and analysis. Support main points, assertions, arguments, conclusions, or recommendations with relevant and credible evidence. Be sure to apply correct APA formatting to source citations and references. Example Assessment: You may use the Assessment 1 Example [PDF] to give you an idea of what a Proficient or higher rating on the scoring guide would look like. Report Format and Length Format your report using APA style. Use the APA Style Paper Template [DOCX]. Dashboard Metrics Evaluation Essay. The APA Style Paper Tutorial [DOCX] will help you in writing and formatting your report. Be sure to include: A title page and references page. An abstract is not required. A running head on all pages. Appropriate section headings. Be sure your report should be 4–6 pages in length, not including the title page and references page. Supporting Evidence Cite 4–6 credible sources from peer-reviewed journals or professional industry publications to support your analysis of challenges, evaluation of potential for improvement, and your advocacy for ethical action. Note: Faculty may use the Writing Feedback Tool when grading this assessment. The Writing Feedback Tool is designed to provide you with guidance and resources to develop your writing based on five core skills. You will find writing feedback in the Scoring Guide for the assessment, once your work has been evaluated. Portfolio Prompt: You may choose to save your report to your ePortfolio. Competencies Measured By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria: Competency 1: Analyze relevant health care laws, policies, and regulations; their application; and their effects on organizations, interprofessional teams, and professional practice. Analyze challenges that meeting prescribed benchmarks can pose for a heath care organization or interprofessional team. Competency 2: Lead the development and implementation of ethical and culturally sensitive policies that improve health outcomes for individuals, organizations, and populations. Advocate for ethical action, directed toward an appropriate group of stakeholders, to address a benchmark underperformance. Competency 3: Evaluate relevant indicators of performance, such as benchmarks, research, and best practices, to inform health care laws and policies for patients, organizations, and populations. Evaluate dashboard metrics associated with benchmarks set forth by local, state, or federal health care laws or policies. Evaluate a benchmark underperformance in a heath care organization or interprofessional team that has the potential for greatly improving overall quality or performance. Competency 5: Produce clear, coherent, and professional written work, in accordance with Capella\’s writing standards. Organize content so ideas flow logically with smooth transitions. Support main points, assertions, arguments, conclusions, or recommendations with relevant and credible evidence.Dashboard Metrics Evaluation Essay
A Brief Description of the Organization and Setting
The selected healthcare organization is the Mercy Medical Center, which is considered as one of the leading medical facilities by the residents of Shakopee and entire Minnesota. This medical facility is among the largest in the Shakopee and it provides primary care to a highly diversified patient population, including individuals of different ages, gender, race and ethnicity, and socioeconomic status. Healthcare practitioners prioritize patient safety in this medical facility. However, similar leaders at Mercy Medical Center adhere to the healthcare benchmarks established by Minnesota State before making any decisions about quality improvements (Martin, 2015). Additionally, quality improvements must be in line with the federal government’s policies. Moreover, the hospital’s administration ensures that the healthcare organization meets the standards of care that were established by the local, state, and federal laws and policies to maintain its leadership position in the healthcare industry. The Mercy Medical Center evaluates its benchmark standardsbased on various metrics, including the rates of readmission, patient safety, medication errors, and the length of stay. This evaluation will be based on Hospital CEO Dashboard to evaluate if the Mercy Medical Center conforms with the standards of care, which were set by various authorities.Dashboard Metrics Evaluation Essay
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Performance Benchmarks Set by Local, State, Federal Laws and Health Care Policies
Healthcare facilities are required to adapt to theperformance standards related to financial and quality metrics that were set by the Joint Commission. These dashboard metrics primarily focus on the quality and safety of patient care. Additionally, the benchmarks provide the medical facility with procedures to adhere to when documenting serious safety events (Martin, 2015). Therefore, individual health facilities should conform with particular benchmark metrics based on the ideal and their actual performance. Consequently, essential hospital analytics that was set by the Joint Commission enables medical facilities to track their health care performance (Ghazisaeid et al., 2015). The first performance metric involves the length of stay. It measures the time that a patient stays in a medical facility between admission and discharge. admission of a patient up to the time of discharge from the care facility. A shorter patient stays in hospitals is advocated by the Joint Commission. Another key performance metric is the readmission rates. These metrics monitor the number of patients who are admitted either in the same or different medical facility for the same condition within 30 days of discharge. According to the Joint Commission, quality care is portrayed by lower rates of hospital readmissions, which is represented by a standard rate of 15.3 % (Lam et al., 2018). Moreover, the number of patients who die in a medical facilitybefore discharge is portrayed by mortality rate metrics. The utilization rate aims at measuring the number of hospital beds that are occupied at a particular time.Dashboard Metrics Evaluation Essay
Some metrics set by the Joint Commission are not meeting the benchmark for theMercy Medical Center. One of these metrics is the bed occupancy rate. The bed occupancy rate was 62 and 85 in 2009 and 2019 respectively. This high rate increases the risk of greater risks of hospital-associated infection(Voidazan et al., 2020). These benchmarks were established by thefederal health care policies or laws that advocate for the provision of quality care services. This evaluation indicates that the healthcare facility should improve the quality of care provided to its patients to lower the high bed occupancy. The evaluation could be improved by gaining access to quality metrics from various units in the healthcare organization.
Challenge for Meeting the Benchmark
Meeting the benchmark poses the challenge of acquiring more resources for the healthcare organization. the medical facility will require a wide range of resources, including human resources, finances, and technology to address the issue of high bed occupancy. A high number of competent healthcare professionals will provide quality care services to the patients enhancing quick recovery, which will, in turn, lower the high bed occupancy rate. Additionally, finances will be required to purchase medicines and other stationeries required to facilitate the provision of quality care. Finally, technology will be required to improve the safety and quality of patient care, thus lowering the high bed occupancy rate. The identified challenge contributes to benchmark underperformance since resources play a major role during the provision of healthcare services. It is assumed that the Mercy Medical Centerwill acquire the required resources to address underperformance.Dashboard Metrics Evaluation Essay
The Evaluation of a Benchmark Underperformance in the Healthcare Organization
The metric that is underperforming at the highest degree at the Mercy Medical Center is the bed occupancy rate. The hospital recorded a high occupancy rate of 62 and 85 in 2009 and 2019, respectively. Lowering the high bed occupancy rate reduces the risk of HAIs, thus improving overall quality or performance in the healthcare organization. Additionally, the bed occupancy rate is the benchmark underperformance that has spread widely throughout the organization. Various units in this medical facility recorded a high bad occupancy rate in both 2009 and 2019. This metric has an impact on the healthcare staff and the patients. healthcare practitioners are not satisfied with their job when the bed occupancy rate is high while the patients are at risk of contracting HAIs. Finally, the community served by this organization is affected by this underperformance due to the compromise of safety and quality of patient care.
The Greatest Opportunity to Improve the Overall Quality of Care or Performance
The Mercy Medical Center can improve the underperforming area by benchmarking from other healthcare facilities that are doing better in the region. Implementing the clinical practices of those medical facilities in its care delivery will reduce the high bed occupancy rate. Improving this area will, in turn, boost the level of patient outcomes.Dashboard Metrics Evaluation Essay
Advocate Ethical Action
The advocated ethical action directed toward healthcare practitioners to resolve the benchmark underperformance involves focusing on the quality and safety of care. Medical practitioners should prioritize the quality and safety of patient care(Kadivar et al., 2017). The appropriate group of stakeholders who are likely to lower the high bed occupancy rate is the nurse practitioners. Nurses are on the front line during the provision of care delivery. Additionally, nurse leaders play a major role in facilitating change in a healthcare organization (Willcox et al., 2018). Therefore, nurses are in a better position to improve this underperforming area. The nurse should take an action since they are mandated to improve weak areas in a healthcare organization. Valuing patient safety is an ethical action that nurses stakeholders could take to supportimproved benchmark performance. The high rate of bed occupancy will be lowered by the provision of quality and safe patient care.Dashboard Metrics Evaluation Essay
Ghazisaeidi, M., Safdari, R., Torabi, M., Mirzaee, M., Farzi, J. & Goodini, A. (2015). Development of performance dashboards in the healthcare sector: Key practical issues. Acta Informatica Medica, 23(5), 317–321.
Kadivar, M., Manookian, A., Asghari, F., Niknafs, N., Okazi, A., & Zarvani, A. (2017). Ethical and legal aspects of patient’s safety: a clinical case report. Journal of medical ethics and the history of medicine, 10.
Lam, M. B., Figueroa, J. F., Feyman, Y., Reimold, K. E., Orav, E. J., & Jha, A. K. (2018). Association between patient outcomes and accreditation in US hospitals: an observational study. BMJ, 363, k4011.
Martin, E. J. (2015). Healthcare policy legislation and administration: Patient Protection and Affordable Care Act of 2010. Journal of Health and Human Services Administration, 37(4), 407–411.
Voidazan, S., Albu, S., Toth, R., Grigorescu, B., Rachita, A., & Moldovan, I. (2020). Healthcare-Associated Infections—A New Pathology in Medical Practice?. International Journal of Environmental Research and Public Health, 17(3), 760.
Willcox, A., Sutherland Boal, A., de Padua, A., Balaski, B., Ens, B., Toye, C. R., … & Harris, Y. (2018). Leadership and Influencing Change in Nursing. University of Regina Press. Dashboard Metrics Evaluation Essay