Communication in the Medical Profession

Communication in the Medical Profession

Kelly (2010) defines communication as an “interactive process that occurs whenever a person (the sender) transmits a verbal or nonverbal message to some other person (the device) and receives feedback” (p. 125). There are many levels of communication that are essential in the healthcare job. Each level will be defined along with the value of every level. The first level to be referred to is social communication, which is one-on-one communication between humans and can be written, oral, and nonverbal. Interpersonal communication is the most important level of health care communication because the individual impacts their own health. The need for interpersonal communication is that it allows for a romance to be shaped between the people that are involved.Communication in the Medical Profession The second level to be referred to is intra-personal communication, which is a person interacting with one’s do it yourself (the idea process), and it allows thoughts to become feelings and finally actions, that allows the healthcare professional to devise the perfect plan of care for each individual patient. Intra-personal communication influences people’s personalities and affects how people talk to others, both of which can be summed up as negative in, negative out and positive in, positive away. The third and previous level to be detailed is open public communication, which is distributed communication between the communicator and several people. The importance of public communication is the fact it allows the communicator to distribute information to a vast number of people, which can impact behaviors by influencing values, attitudes, thoughts, laws, and policies (Kelly, 2010).Communication in the Medical Profession

Communication is influenced by many factors, such as thoughts, needs, specific perceptions, each party’s worth, cultural diversity, individual goals, literacy, cognitive ability, the education degree of all parties included, the mode in which the communication is administered, and the surroundings where the communication occurs. Communication requires credibility and openness from all celebrations involved. Communication is utilized to synchronize patient care in healthcare. Inadequate synchronization and communication contributes to adverse options of patient care. Teamwork among medical pros is so crucial in patient safeness and effective results that it is considered a priority among health care management; therefore, effective interpersonal communication is a necessity for creating a safe environment for patients (Kelly, 2010).


With the age of technology, medical providers are by using a variety of systems to talk to patients and each other. Special good care must be taken when using these forms of technology for communication. Patient personal privacy is of the upmost importance when working with any form of communication, but methods such as cell phone, fax, e-mail, and speech email require the doctor to be even more diligent in patient privateness. The nurse in such a care supplying role must be proficient in the writing skills required to communicate in one of these advanced communication methods, and the response should be done regularly. Special attention should get to spelling, sentence structure, and the organization of the thought process since increased importance is given to these aspects when face-to-face contact is not achieved (Kelly, 2010).

Communication by themselves can increase knowledge and knowing of a medical condition or a remedy of the intended audience, sway preconceived notions, values, and attitudes which could modify social norms, promote action, display or demonstrate healthy lifestyle choices, reinforce healthy decisions, show the benefits of beneficial changes, advocate for a ailment or plan, amplify the demand or support for health care, disprove misconceptions and misconceptions about healthcare, and reinforce romantic relationships, whether interpersonal or organizational (National Cancers Institute, 2008).

Communication in conjunction with other strategies can bring about change in which the client adopts and maintains a new health action or a business adopts and sustains a new insurance plan or method, and conquer obstacles or problems (National Cancer tumor Institute, 2008).Communication in the Medical Profession

Communication cannot balance limited care or usage of healthcare, generate change that is prosperous in multifaceted medical issues without support of a more substantial program for change, or succeed in dealing with all issues or relaying all communication uniformly due to the wide selection of topics or behaviours (National Tumor Institute, 2008).

Communication in healthcare “encompasses the analysis and use of communication ways of inform and impact specific and community decisions that enhance health. It links back to you the domains of communication and health insurance and is increasingly recognized as a necessary component of efforts to really improve personal and public health” (Healthy People 2010). Communication in health care plays a part in all aspects of reduction of disease and promotion of health and is pertinent to (1) medical care professional-patient relations, (2) individuals’ use of, seek out, and contact with health information, (3) individuals’ compliance with suggestions and treatment, (4) creation of general public health promotions and communications, (5) circulation of health risk information for folks and populations, (6) health images in all areas of mass media, (7) consumer education on usage of health care, and (8) progression of telehealth applications (Healthy People 2010). Specific consumers gain awareness of health threats and protection from effective health communication. In addition, it provides motivation and knowledge had a need to reduce the dangers, find support from individuals in similar situations, and have an effect on or strengthen attitudes. Health communication also needs appropriate health services and eradication of unsuitable health services. Health communication can make information available to help individuals make complicated selections. Health communication can be used to persuade the agenda of the public, promote plans and programs, advocate for positive changes in the socioeconomic and physical environments, improve the delivery of health care services, and support cultural principles that promote health insurance and quality of life (Healthy People 2010).Communication in the Medical Profession

There are numerous barriers to communication in the health care environment, but the barrier that warrants visitation is hearing. Corresponding to Shipley (2010), “Tuning in is probable the most traditional of healthcare skills; it is a crucial element of all areas of nursing care and attention and is necessary for meaningful relationships with patients” (p. 125). For communication to be effective, patients must perceive they are being observed and understood which the person tuning in is actually considering what is being conveyed.

Research shows that individuals long to be heard by their health care professionals above some other aspect of their experience. Active listening by professional medical professionals contributes to the patient’s overall feeling of well-being and patient satisfaction. Research also demonstrates poor communication between the patient and the professional medical team is reported more often than any dissatisfaction of attention. Therefore, therapeutic tuning in is vital for quality treatment of the individual (Shipley, 2010).

Active empathetic listening is an advanced form of communication and enhances patient satisfaction. The major components of active hearing include sensing, processing, and responding. Sensing includes evocation of thoughts, the use of non-verbal cues, conveying concerns, firmness, and being aware of implications. Processing during tuning in addresses ram, summarization, clarification, and prioritizing. To react, one must have guarantee, must question, use body gestures, paraphrase, and utilize verbal probes. Lively listening improves shared understanding between both the patient and the healthcare professional. You can find two components of active listening: listening frame of mind and hearing skill. Attitude is patient-centered and is dependant on empathy, congruence, and unrestricted positive respect. Skill includes responses and ways to promote dialogue (Shipley, 2010).Communication in the Medical Profession


Listening demands a conscious effort and involves being able to be silent, nonjudgmental, respectful, and conveying empathy and compassion. It also requires the capability to identify verbal and non-verbal cues in order to be able to read between your lines so that understanding can be established. Effective communication can only occur when a safe environment is established for the patient to communicate. In order to listen non-judgmentally and in an taking manner, the doctor must do away with all preconceived values, prejudices, and negative thoughts or actions. Listening involves perceiving the person holistically and remembering that each patient is exclusive and that each specific has different values and principles. Being non-judgmental during communication conveys esteem for the individual and creates an atmosphere in which the patient can trust and feel absolve to start without fear of rejection. The commitment of effective being attentive requires that the doctor give their full and undivided focus on the patient. Medical professionals tend to be action-driven, and automatically think that they must take action, but understanding how to remain silent and refrain from action will allow the patient the time and liberty for continuous communication (Shipley, 2010).Communication in the Medical Profession

Doctors and nurses speak themselves through diagnoses, interventions, and patient goals before ever before talking to each other or the patient. Doctors, nurses, and other healthcare professionals talk to one another to devise the best plan of attention for each individual and all medical care professionals talk to patients pertaining to their diagnoses, their treatment plans, treatment goals, the expected benefits, treatment conformity, and education about their condition as well as elimination of future condition.

So, whether written or spoken words, indication language, body gestures, cosmetic expressions, or even silence, communication takes on a essential role in everyday life and within the professional medical profession. Medical without communication, whether it’s intra-personal, interpersonal, or public would confirm disastrous, causing expanded hospital stays, rising professional medical costs, even loss of life.Communication in the Medical Profession